Who is your Corporate Innovation Role Model?
Destination Innovation
JULY 21, 2016
Organic foods at the Hospital. Can you innovate and improve business performance by copying another company from an entirely different industry? This is what the Henry Ford West Bloomfield Hospital in Michigan did when it wanted to transform its customer service and operational efficiency. The hospital borrowed some of the practices of a five star hotel and even hired a new CEO who had previously worked for Ritz Carlton.
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