2009

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Experience Themes

Boxes and Arrows

There’s an old adage among screenwriters that when a writer can sum up a story in a sentence or less, he has discovered what’s important about the story. He’ll know what the story is about and therefore have a strong sense of theme. And in knowing the theme, he’ll have a compass to use in the process of “designing&# the damn thing (i.e. what to keep, what to lose, what actually happens at the end).

Design 98
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Some basic rules for napkin-sketching

Xplaner

An introduction to some basic principles for making better napkin-sketches. Did you like this? If so, please consider buying me a coffee! Tags: workliteracy wom ways of meaning waysofmeaning drawing sketching napkin-sketching napkin Ways of meaning video.

Video 98
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Make Saving Money Fun.spread your wings, my creative students!

Bennett Cherry

Last evening marked the launch of this year's Global Innovation Tournament, a student contest sponsored by the Kauffman Foundation in anticipation of their Global Entrepreneurship Week festivities. Global Entrepreneurship Week will likely be celebrated by more than three million people around the world from November 16-22. Here's how this unique student contest works:a challenge theme is.

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Integrating Prototyping Into Your Design Process

Boxes and Arrows

“ Just like with any other UX research or design tool, context plays a critical role in determining how effective prototyping will be for you. ” Prototyping is a big deal right now. We get wrapped up in mailing list threads, new tools are released at an astonishing pace, books are being published, and articles show up on Boxes & Arrows.

Design 97
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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Sketchy Wireframes

Boxes and Arrows

Introduction When it comes to user interface documentation, wireframes have long been the tool of choice. However, using traditional diagramming tools like Visio, OmniGraffle, and InDesign, most wireframes today look the same as their ancestors did from a decade ago – assembled with rigid, computer-drawn boxes, lines and text. While these artifacts have served us well, they can also be slow to produce, burdened with unnecessary detail and give a false impression of “completion.&#.

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Four Key Principles of Mobile User Experience Design

Boxes and Arrows

Prior to becoming a senior UX designer at Popular Front Interactive, I spent two years as a mobile UX researcher within the Georgia Institute of Technology’s Mobile Technologies Group – a lab tasked with both future-casting and then rapidly prototyping innovative mobile experiences. As I transitioned from academia to industry, I discovered that while mobile UX was discussed, it wasn’t discussed from the same broad frame of reference that I was used to within the confines of a r

Design 95

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5 Steps to Building Social Experiences

Boxes and Arrows

Nowadays everyone wants social in their sites and applications. It’s become a basic requirement in consumer web software and is slowly infiltrating the enterprise as well. So what’s a designer to do when confronted with the requirements to “add social&# ? Designing social interfaces is more than just slapping on Twitter-like or Facebook-like features onto your site.

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What design researchers can learn from hostage negotiators

Boxes and Arrows

It’s 2 a.m., and a call comes across the radio that a young man with a gun has barricaded himself and his mother in his home. No shots have been fired, and little communication has been established between the man and police officers outside. The officers on the scene report that the young man has been struggling with the loss of his job and feels like there’s no reason to live.

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IDEA 2009 - Day 1

Boxes and Arrows

IDEA2009 had the world’s foremost thinkers and practitioners converge on Toronto’s MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design.

Design 78
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IA Summit 09 - Plenary

Boxes and Arrows

Download. iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link] The Summit sessions will be published in the next two weeks. | “Preview&# :[link] | “Keynote&# :[link] | Day 1 | Day 2 | Day 3 | Closing Plenary | The IA Summit Closing Plenary Jesse James Garrett is a noted figure in the IA c

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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IDEA 2009 - Day 2

Boxes and Arrows

IDEA2009 had the world’s foremost thinkers and practitioners converge on Toronto’s MaRS Convention Center to share the big ideas that inspire, along with practical solutions for the ways people’s lives and systems are converging to affect society. Listen and learn from experts in a variety of fields as we all continue the exploration of Social Experience Design.

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Photos for interaction

Boxes and Arrows

When developing user interfaces, designers increasingly use custom graphical elements. As the web browser becomes basic technology for software interfaces, more and more elements derived from graphic and web design replace the traditional desktop approaches to the concrete design of human-computer interfaces. In the near future, this development will become even more relevant.

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Toward a theory of information relativity

Xplaner

Visual thinking , originally uploaded by dgray_xplane. People often ask me how to visualize information. They ask things like “How can I visualize my industry ecosystem?” or “How can I visualize how my product works.” My first instinct is to try and back them up a bit. This is because they are already defining their project in terms of an answer or solution, and before you can deliver an answer you need to know the question.

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IA Summit 09 - Day 2

Boxes and Arrows

IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link] The remaining Summit sessions will be published in the next two weeks. | “Preview&# :[link] | “Keynote&# :[link] | “Day 1&# :[link] | Day 2 | Day 3 | “Closing Plenary&# :[link] | iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ Main Conference Sessions, Day 2 – Satur

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Engaging Interaction

Boxes and Arrows

iTunes Del.icio.us Podcast music generously provided by Bumper Tunes. Download This evening I had the pleasure of speaking with Principal of Interaction Design at Kicker Studio Jennifer Bove. Jennifer is co-chairing Interaction10 the third annual Interaction Design Association conference taking place February 4-7th at the Savannah College of Art and Design in Georgia.

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Researching Video Games the UX Way

Boxes and Arrows

Video games are often overlooked in the scope of usability testing simply because, in a broad sense, their raison d’etre is so different than that of a typical functional interface: fun, engagement, and immersion, rather than usability and efficiency. Players are supposed to get a feeling of satisfaction and control from the interface itself, and in that sense, interaction is both a means and an end.

Video 67
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A Wiser Interaction

Boxes and Arrows

iTunes Download Del.icio.us Boxes and Arrows theme music generously provided by Bumper Tunes. Chris Baum speaks with Bill DeRouchey, co-chair for the 2010 Interaction Design Conference , about the upcoming conference and how the third annual conference will start to model the essence of Interaction Design. Looking Back Bill talks about the first two years of the conference, the lessons learned from those experiences, and why Interaction ‘10 returns to Savannah.

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IDEA 2009: An Interview with Leisa Reichelt

Boxes and Arrows

As IDEA 2009 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Director of Events and Marketing for the IAI , I fill a variety of roles and lead the charge for the IDEA Conference this year, as well as get to Interview the IDEA Presenters (which I proudly share with Greg Corrin in this case).

Design 61
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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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Information Architecture for Audio: Doing It Right - Boxes and Arrows: The design behind the design

Boxes and Arrows

Boxes And Arrows : The Design Behind the Design Register or Log In Search Stories Ideas Forums People Events Jobs About December Issue, 2008 Jens Jacobsen 32 Reputation points Jens likes writing for multimedia and loves tracking down usability issues. He founded the company “ Content Crew ” in 2006, and is its CEO since this time. This company specializes on the production of podcast, with the focus on audio.

Design 61
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IDEA 2009: An Interview with Thomas Malaby

Boxes and Arrows

As IDEA 2009 draws closer, the IA Institute is conducting a series of interviews with the speakers for the conference. As Director of Events and Marketing for the IAI , I fill a variety of roles and lead the charge for the IDEA Conference this year, as well as get to Interview the IDEA Presenters (which I proudly share with Greg Corrin in this case).

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IA Summit 09 - Day 1

Boxes and Arrows

IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link] The remaining Summit sessions will be published in the next two weeks. | “Preview&# :[link] | “Keynote&# :[link] | Day 1 | Day 2 | Day 3 | “Closing Plenary&# :[link] | iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ Main Conference Sessions, Day 1 – Friday, March 20 These

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IA Summit 09 - Day 3

Boxes and Arrows

IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions ( see schedule ). The remaining Summit sessions will be published in the next two weeks. | Preview | Keynote | Day 1 | Day 2 | Day 3 | Closing Plenary | iTunes Del.icio.us IA Summit theme music created and provided by BumperTunes™ Main Conference Sessions, Day 3 – Sunday, March 22 These sessions were recorded on the first day of the conference.

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How Automation is Driving Efficiency Through the Last Mile of Reporting

Speaker: Jamie Eagan

As organizations strive for agility and efficiency, it's imperative for finance leaders to embrace innovative technologies and redefine traditional processes. Join us as we explore the pivotal role of digitalization and automation in reshaping what is commonly referred to as the “last mile of reporting”. We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of

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All It's Cracked Up To Be

Boxes and Arrows

When the Web first emerged, there was a hole in the user experience world. Many people were practicing interaction design, but their community was shoe-horned into those of other disciplines like IA, HCI , and Usability. At the time, many people felt like that was sufficient. Then the Web started to change and the conversation with it. That hole seemed all the more gaping.

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The Assumption of "Trust" in Social Networks

Bennett Cherry

I received an email today about Second Porch, a new startup that allows Facebook users to "trade and rent vacation homes among their trusted group of friends and networks". The concept is certainly intriguing as it marries up social networking with an oft-intimidating process: renting a vacation home. For many vacation-goers, they don't even consider the option of renting a vacation home for.

Groups 40
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Learning from an Innovation CEO.Mark King, TaylorMade-adidas Golf

Bennett Cherry

Yesterday, my students and I had the great privilege of learning from a CEO. Mark King, of TaylorMade-adidas Golf, shared with us about the culture of innovation at TaylorMade. It's a culture that has been intentionally created by Mark and his leadership team over the past 9 years. Interestingly, the strategic shift initially came about as a result of a comment made by one of the senior team.

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Improving the Tire

Bennett Cherry

On any given day, I filter through nearly 1000 RSS messages from some of my favorite blogs and Twitter feeds. Make Magazine is one of my favorites and they delivered a whopper again today. Check out these airless vehicle tires that are currently being developed for the U.S. military. Tire technology continues to change on a number of fronts. For example, nearly all of my cycling friends have.

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Implementing Intelligent Document Processing Solutions: Why It Works

See how companies like yours are tackling some of today’s most common business problems using AI-assisted automation for document processing. Manually capturing, extracting, and processing data within documents is a costly and outdated practice that’s holding your company back. IDP takes document processing to a whole new level so you can understand and use your data more effectively than ever before.

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When Life Intervenes

Boxes and Arrows

iTunes Download Del.icio.us IA Summit theme music created and provided by BumperTunes™ IA Summit 2009 Podcasts The IA Summit was held in Memphis, TN from March 20-22. Boxes and Arrows captured many of the main conference sessions (“see schedule&# :[link]. | Preview | Keynote | Day 1 | Day 2 | Day 3 | Closing | The Opening Keynote and Closing Plenary will be published this coming week, with the Summit sessions to follow during the next two weeks.

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Getting a Form's Structure Right

Boxes and Arrows

iTunes Download Del.icio.us Pod-safe music generously provided by Sonic Blue. I had the opportunity to speak with Afshan Kirmani on her article, Getting a Form’s Structure Right: Designing Usable Online Email Applications Part 1. We talk about the design of an online web based application. Part 1 of the series focuses on the web based form where the user experience is critical before the user enters the application.

Design 40
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Tree Testing

Boxes and Arrows

A big part of information architecture is organisation – creating the structure of a site. For most sites – particularly large ones – this means creating a hierarchical “tree&# of topics. But to date, the IA community hasn’t found an effective, simple technique (or tool) to test site structures. The most common method used—closed card sorting—is neither widespread nor particularly suited to this task.

Data 81
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Using Wikis to Document UI Specifications

Boxes and Arrows

Introduction The role of the interaction designer is to specify the interface’s behaviors and elements, so that engineers know what to build and how the product should operate. This documentation is commonly known as a UI specification or UI spec. There are several applications for authoring a UI spec, with wikis being a relatively new tool. However, designers should be aware of a wiki’s benefits and drawbacks for documentation, since UI specs uniquely reflect a project and its conte

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The Big Payoff of Application Analytics

Outdated or absent analytics won’t cut it in today’s data-driven applications – not for your end users, your development team, or your business. That’s what drove the five companies in this e-book to change their approach to analytics. Download this e-book to learn about the unique problems each company faced and how they achieved huge returns beyond expectation by embedding analytics into applications.