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An Innovative Complaint: United Breaks Guitars

InnovationManagement

In 2008, Dave Carroll, a Canadian guitarist and songwriter, flew with United Airlines from Halifax, Nova Scotia to Omaha, Nebraska with a stop at Chicago’s O’Hare airport. The post An Innovative Complaint: United Breaks Guitars appeared first on Innovation Management.

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Invent IT: Lufthansa Intrapreneurs Program

Innovation Excellence

Lufthansa Systems, IT services provider in the airline industry with over 300 airline customers, initiated an Intrapreneurs program named Invent IT in 2007-2008.

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How to Keep Innovating in an Economic Downturn

Innov8rs

For example, Delta Air Lines, one of the leading airlines, managed to get back to their leading position even after bankruptcy. They successfully emerged from the crisis in 2007 through a series of bold decisions from leaders who embraced innovative thinking. However, AWS nicely complemented the company’s growth.

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Why you need extreme constraints to fuel innovation

hackerearth

They talk about Zappos, Southwest Airlines, and Aravind Eye Hospitals to drive home the point about turning a constraint, such as resource, time, and method, into a winning opportunity. Their most profitable customers have the highest return rates! Haven’t you come across amazing Tweets in spite of the character limit?