Creating Innovation Connections as the Customer Advocate
DECEMBER 27, 2016
They did just that, and by 2011, e-books sales surpassed sales of print books. In fact, by April 2011, Amazon became the world’s largest e-book retailer. As the customer advocate, you’ll need consistent habits that help you: Stay informed about customer satisfaction and the competitiveness of your offerings. But don’t rely only on them to create the future roadmap for your product or service.