Designing Screens Using Cores and Paths

Boxes and Arrows

Typically in web design, the opposite approach is the rule: designers begin with the homepage. The goal—or the primary content people are looking for or tasks they are trying to get done—turns out to be the last thing that gets attention in the design process. Inspired by “desire lines”, we can reverse this tendency in Web design. The design of the website should highlight the high quality of their products. Prioritizes design elements.

The Past and Future of Experience Design

Boxes and Arrows

Ten years ago, when I wrote The Making of a Discipline: The Making of a Title, 2002, there was a big debate on: Is experience design about online and mobile interfaces or is it something more? Forward-thinking initiatives, like the AIGA ’s Advance for Design, began the conversation at the center of the convergence of the media, technology, and business worlds. There has been a reluctance for designers to embrace the idea of experience and I’m not sure why.


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Are Design Patterns an Anti-pattern?

Boxes and Arrows

Design patterns are generally considered a good thing, but do they actually help run a user experience group? As a user experience group manager and an observer (and sponsor) of design pattern exercises, I’ve come to have serious questions about their actual utility. It’s not that design pattern libraries are bad, but that in a world of limited resources, it is it is not clear that the investment is worth it. Design Patterns take a lot of investment.

Flow, Mastery and Ease-of-Use

Boxes and Arrows

Recently the web design community has been eating up the secrets of game design. But now designers are looking more closely at core game design principles like design for flow and mastery, blending them with our old friend, ease of use. In the game design community, it’s a well understood and desirable state that most designers strive to create. In games you see more of a partnership between the designer and the user to create flow states.

Integrating UX into the Product Backlog

Boxes and Arrows

Teams moving to agile often struggle to integrate agile with best practices in user-centered design (UCD) and user experience (UX) in general. You can conduct development iterations (the focus of agile) or design iterations (the focus of UX), but if you fail to measure the impact of the iteration, you won’t see the real benefits of an iterative process. This concept is adapted from UCD ’s scenario based design methods.

Leonardo's Kitchen Nightmare

Boxes and Arrows

The strange tale of Leonardo’s “Kitchen Nightmare” plays out like a Shakespearean “comedy of errors” where a visionary designer’s experiments all work perfectly to extremely disastrous results. In an article for the Big Design blog, I wrote about the Five Sketching Secrets of Leonardo Da Vinci , where it seemed like everything Leonardo did was successful. ” When Works As Designed Still Fails Imagine this scene in your own kitchen.

Content Strategy — in 3D!

Boxes and Arrows

The church had met a design challenge by constructing a narrative in an environment that advanced its messaging goals and met the goals of its audience. Integrated media environments merge video and motion graphics, environmental and exhibit design, and interactive installations into a physical environment. The final implementation, we knew, would need content, design, and user interfaces that spoke to everyone at once.

The Story's the Thing

Boxes and Arrows

” And “design.” ” Because design is, ultimately, a story we make. And designing is an act of weaving a new story into an existing fabric in such a way that it makes it stronger, better, or at least more interesting, and hopefully more delightful. Much later, about ten years ago, I was working at a web design agency, and our client was an organization that acted as a sort of confederation of research scientists, universities and technology corporations.

The connected company


Historically, we have thought of companies as machines, and we have designed them like we design machines. It’s designed to be controlled by a driver or operator. A car is a perfect example of machine design. And we tend to design companies the way we design machines: We need the company to perform a certain function, so we design and build it to perform that function. DESIGN BY DIVISION. DESIGN BY CONNECTION.

The Past and Future of Boxes and Arrows

Boxes and Arrows

Podcast Summary In this episode, I had the pleasure of sitting down in New Orleans at the 2012 Information Architecture Summit with Christina Wodtke ( @cwodtke ), the founder of Boxes and Her key message is that designers need to get their ideas out there. Also, the community will come together at the Boxes and Arrows Fall 2012 Retreat. Show Time: 21 minutes 06 seconds. Download mp3 (audio only) Download m4a (with visuals, requires iTunes, Quicktime, or similar).

Driving Holism in Cross-channel Projects

Boxes and Arrows

Podcast Summary Today on Boxes and Arrows, Chris Baum talks with Patrick Quattlebaum, Design Director at Adaptive Path. Patrick has some interesting insights and tools that designers can use to develop experiences across channels. Quattlebaum explores the difference between atomism and holism, and how designers often struggle with making parts of an experience that really needs to be thought of as a whole. Show Time: 29 minutes 29 seconds.

Leaping Into Indie UX

Boxes and Arrows

Podcast Summary In this episode Chris Baum speaks with Donna Spencer , Lynne Polischuik , Justin Davis and Erin Jo Richey at the 2012 IA Summit about their interactive panel discussion Taking the Plunge: Diving Into Indie UX. They share practical and personal considerations of being an indie designer, including how to to get over the fear of making the jump, where and how to find clients, managing the business side of design and what it’s like to work alone.

Innovations to be thankful for… & the importance of the NPD process

Robert Brands

After countless hours spent planning, researching, designing, and testing; what was once an idea, becomes a tangible reality. This week, let’s reflect on some of 2012’s best new ideations. Read on for a list of five amazing innovations that have been granted the prestigious Edison Award in 2012 ( [link] ). . The Edison Awards honor excellence in new product and service development, marketing, human-centered design and innovation.

Back to Business


Here is the text that appeared in the Wall Street Journal, October 25, 2012 , reprinted for convenience: “Policy makers should acknowledge that our growing debt is a serious threat to the economic well-being and security of the United States. Collaborative compromise arises from acknowledgment of the real prize — progress that likely cannot include every single designated component serving an agenda.

3 Strategies for Efficient and Effective Teamwork

Robert Brands

You don’t have to permanently re-design the entire office; it takes little effort making the setup more flexible and conducive to a group environment. You’ve just asked your employees to collaborate on an important group project. After taking time to photocopy a stack of handouts about the project, the group waits for a conference room to become available.

Edutainment No More


” by Ken Goldstein (ACM Computers in Entertainment: May 1, 2012). Or young people who want to become musicians, actors, writers, or fashion designers? About a year ago I wrote the following article at the request of ACM Computers in Entertainment for the debut of their redesigned site, which launched last week. It is a bit longer than my usual posts, but for those interested in the topic, hopefully it will inspire good thoughts and discussion.

The Quality Chronicles


The most critical constant of which I am aware in delivering great products to market consistently is for Quality to be owned by everyone involved in innovation—from designers to developers to marketers to feedback from end-users. The recent “failed IPO” of BATS has to be a cautionary tale. This wasn’t just a deal that didn’t price or trade according to plan. A software bug caused it to be withdrawn. You don’t hear that one too often. A bug killed an IPO?

Crowdsourcing – Welcome to the Future


” Crowdspring, for example, is a contest site for small jobs, such as designing a graphic logo. Back in 2006, Jeff Howe came up with the word “crowdsourcing” as a term for a new way of hiring people. In reality, it’s not new at all, but we’ll get to that in a minute. Crowdsourcing has been praised as a way to give workers unlimited flexibility and condemned as a new way to exploit people.

Design Thinking & Human-Centered Design in Medical Devices & Pharma

Examples of design thinking and human-centered design in the medical devices and pharmaceutical industries. What is design thinking and human-centered design? Take a closer look at design thinking and human-centered design on our blog.

Das Design Revolution

Boxes and Arrows

Experience design comrades, I speak to you today because I have a vision. A vision where one day the person who really matters is back at the heart of our design processes. I am talking, of course, of the Designer, or more specifically, the Designer’s Portfolio. Portfolio-Centered Design. We have to remember that our designs are essentially a series of pictures: to be looked at, commented on and copied in a suitably reverential setting.

Organizational Design: Clearing the Runway for Collaboration and Breakthrough Thinking

Innovation Excellence

Technology has allowed numerous industries to grow at a rapid pace and has streamlined countless business processes…but it still can’t learn, design, and discover the way people can. For these reasons, it’s crucial for leaders to design organizations with their people in mind.

If You Want To Learn Problem Solving, Learn From Designers


My response: If you want to learn about problem solving, learn from designers. Design for me isn’t about how pretty something looks, but how it works. I don’t write a lot about design in this blog but I do have a very deep respect and admiration for it. One big influence in my life was my Grandfather, who was a multidisciplinarian: designer, maker and architect. This is why I believe you should learn from designers if you want to learn problem solving.

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Mapping the user journey to design more memorable moments


The year was 2012 and like many young working professionals, I caught the startup itch. Rather than just talking about ideas, I decided to actually execute on one of them

Emotional Design with A.C.T. – Part 2

Boxes and Arrows

model, a user-friendly take on using existing frameworks for designing emotional experiences. Designing relationships. Design goals, types of reactions & triune brain. At this point, you may be wondering how all of this relates to designing emotional experiences that encourage relationships. Design Goals. adapted from: (Sanders, 1992), image: (van Gorp, 2012). Demir, 2008), diagram: (van Gorp & Adams, 2012). Emotional Design with A.C.T.

The Innovators’ DNA in a Design Infused Company


Truly innovative companies don’t just design for customer experience. They also design their own journey towards creating maximum impact. I loved the fact that they all used Design Thinking and said: The journey starts with Empathy.

“Lean Startup, or Business Model Design, or Design Thinking?” is the Wrong Question


March 9, 2012 - Running Lean Meta-Process - Lean Canvas Continuous Innovation Framework 2.0?—?June Stay tuned for more… [link] “Lean Startup, or Business Model Design, or Design Thinking?” In order to achieve breakthrough innovation, you shouldn’t be limiting yourself to any one of these frameworks, but rather using all three…and possibly more. The bigger context You don’t get a gold star for following process, but achieving results?—?specifically,

Innovation MoshPit

Gregg Fraley

There is no reason why a MoshPit session can’t be done within any other innovation method, be it Design Thinking, Lean, or whatever your organization uses. What’s Really Needed is an Innovation MoshPit. Reinventing Combinations, Concept Blends, and Mash-Ups. I’ve been touting concept blends in innovation for some time. My reason is simple, it’s a fast path to new and different ideas.

The Innovators’ DNA in a Design Infused Company


Truly innovative companies don’t just design for customer experience. They also design their own journey towards creating maximum impact. Design Thinking really resonated well with me and I felt an AHA-moment at Singularity University after I won the Global Impact Competition for Central-Eastern Europe in 2012 and as a first prize got the opportunity to be part of the 10-week Global Solutions Program of SingularityU at the NASA Ames in the Bay Area.

“Lean Startup, or Business Model Design, or Design Thinking?” is the Wrong Question


March 9, 2012 - Running Lean Meta-Process - Lean Canvas Continuous Innovation Framework 2.0?—?June In order to achieve breakthrough innovation, you shouldn’t be limiting yourself to any one of these frameworks, but rather using all three…and possibly more. The bigger context You don’t get a gold star for following process, but achieving results?—?specifically, specifically, business model results. What is a business model?

What UX Designers Need to Know about Conversion Rate Optimization

Boxes and Arrows

The real problem many organizations face regarding conversion, is that content is often still considered “the stuff that goes into the design.” Putting content at center stage means changing some of the fundamental ways we think about content in the design process and how it helps conversion. This helps developers empathize with the users they’re designing for. 2012). UX Design. Integrating science into web design: Consumer-driven website optimization.

The Big Secret of Design Thinking? Doing.


That’s roughly the number of hits you get today on Google when you search on the term “design thinking.” Design thinking has come a long way since my days at IDEO back in the early ‘90s when the mere mention of the word “design” saw most technologists and non-designers frowning their brow with skepticism. What was design thinking before it was design thinking? Back then, this process wasn’t called design thinking. Design thinking is for doers.

What is design thinking and how can it help you innovate?


Design thinking can be described as a discipline that uses the designer’s sensibility and methods to match people’s needs with what is technologically feasible and what a viable business strategy can convert into customer value and market opportunity.”. – Tim Brown President and CEO of IDEO. Design Thinking is NOT a New Concept. What is Design Thinking? Stages of Design Thinking.

This Small Startup Is Building The Tools That May Power The Quantum Era

Innovation Excellence

In 2012, Shaun Wilson and Michael Brett were designing aerospace simulation software. On one particular project, Lockheed Martin’s Chief Scientist, Dr. Ned Allen, mentioned that it had just acquired an early quantum computer from D-Wave Systems, which he thought would help with computational work. They were impressed. “We We found that it was an incredibly promising. Innovation Digital Tools quantum computing

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The Arrival and Potential of Knowledge Graphs into Our World

Paul Hobcraft

Google, a leader in AI introduced in 2012 “Knowledge Graphs”. Now that has the real power of combining knowledge graphs, extracted from related data, applying learning algorithms to end up with the outcome of Augmented Intelligence, it has the potential of being the knowledge that can lead to unlocking problems, and exploring new potential in design, solutions or prompting new actions. Knowledge Graphs have a real potential to become highly valuable, topical and relevant.

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There are Knowns and Unknowns in Innovation: Let’s Manage Them Differently

Paul Hobcraft

2012). Paper presented at PMI® Global Congress 2012—North America, Vancouver, British Columbia, Canada. We are often specifically asked to improve on them by finding cost savings, improving their functionality or design. This is where a good, well-designed idea management system is ideal, being able to deal with capturing and translating the idea and turning it into something realizable and offering improved value on the existing (knowns).

We need to delay the Tokyo 2020 Olympics

Idea to Value

I worked for more than 2 years on the London 2012 Olympics directly with the athletes, and have seen first hand what the Games are like, in the stadium and in the athletes village. Dear International Olympic Committee – IOC.

Video 187

Innovation System Thinking on a Sunday! What, no roast or glass of wine? Later.

Paul Hobcraft

The practice of lean thinking, design thinking, visual thinking have increasingly started to dominate our “innovation thinking.” If we start looking through these archetypes as lenses we might begin to ‘flesh out’ the needs to think through when we look at a whole system design for innovation. If we can change individual behavior and keep coming back to improving the ‘whole’ design needed for innovation we do get to connecting it all up.

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Learning to be Innovative – Future Building’s Crucial Role in Driving Innovation Impact


Many innovation programs, and some R&D teams, benefit from full-time staff who work as designated innovation scouts. Thus, for insurance and transportation firms, Uber’s early successes in 2011 – 2012 could have yielded important insights about the future of transportation, urban living, and the sharing economy. design thinking[This blog post was reproduced from an original paper on Future Building.

The enemy is already within. The flood gates are open. Can GE recover?

Paul Hobcraft

In 2012 GE free cash flow (FCF) was $16.2bn, in 2015 this was down to $12.6bn, then in 2016, this started to drop significantly with it really “hitting the rocks” in 2017, with a negative of $3bn predicted for this year. Mr. Immelt decided to bet the other way by investing in 2015 on Buying the power business of Alstrom for $10bn, a company specifically strong in coal plant designs.

Nomination Wanted: 2015 Thinkers50

Matthew May

My three areas of focus — strategy, innovation, and lean — are all founded on the ground-level, everyday application of Roger Martin’s Play-to-Win framework (strategy), IDEO/Stanford d school-originated design thinking (innovation), and Toyota-born systems thinking (lean). Designer, The Play-To-Win Canvas. Author, THE LAWS OF SUBTRACTION: 6 Simple Rules for Winning in the Age of Excess (McGraw, 2012).

LEAN 150

How China’s Shenzhen became the world capital of hardware innovation

Idea to Value

Most people still think of China as a technology copycat, stealing intellectual property and designs from western companies and producing inferior but cheaper knock-offs. By 2012, this had grown to about 66% of the population. These startups could essentially “clone” the design, features and business models of successful Western companies, but adjust them to better fit the tastes and demands of Chinese consumers.

Clicking Fast and Slow

Boxes and Arrows

On the web, user interface design may work to either exacerbate or counteract these biases. This article will give a brief overview of the science then look at possible ways that design and implementation can be employed to support better judgements. Designing smarter rather than simpler. We know that well-presented content and organized design makes information appear more credible. 2012 [link]. Metaphilosophy 2012;43(4):426-445.

71 Innovation Methodologies

Open Innovation EU

Human-Centered Design (IDEO). Updated Model of Design Thinking. Design Thinking Process (Stanford). Focus stage: Seed Published: 2012 more…. Design Competitions. Focus stage: Early-stage Published: 2012 more…. Focus stage: Maturity Published: 2012 more…. Focus stage: Maturity Published: 2012 more…. Design for Six Sigma (Idov). Focus stage: Seed Published: 2012 more…. Experience Design Process (Armano).