Tony Hsieh – The Remarkable Cultural Innovator at Zappos
Destination Innovation
DECEMBER 31, 2020
A friend had dared Hsieh to start a company with the name Venture Frogs so that is what he did. The company gained a reputation for extraordinary customer service. Hsieh made at least $200 million from the sale but stayed on as CEO to lead the company. He upended the company structure. This proved successful.
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