2013 User Experience Awards

Boxes and Arrows

The 2013 User Experience Awards were presented Tuesday, May 21, 2013, at Parson’s Tischman Auditorium in New York. Jurors of the 2013 UX Awards were: Anders Ramsay, agile UX designer & coach, UX author, leader of NYC IA Meetup and Agile Experience Design Group. John Payne, design educator and principal at Moment Design. Gold prize, best social learning platform: Schema Design, LLC: Actively Learn.

Agile 54

Emotional Design with A.C.T. – Part 2

Boxes and Arrows

model, a user-friendly take on using existing frameworks for designing emotional experiences. Designing relationships. Design goals, types of reactions & triune brain. At this point, you may be wondering how all of this relates to designing emotional experiences that encourage relationships. Design Goals. Discussions of emotional design often focus almost exclusively on the aesthetics or Desirability of a product. Designing relationships with A.C.T.

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Building the In-house Design Agency

Boxes and Arrows

The hardest part of building an in-house design agency is answering the basic “Why?”. I’ve made the mistake many times of assuming too much–assuming that help was wanted, or even needed; assuming that people understood the terms I used, like ‘deliverable’; assuming that everyone bought into the value of design in general, or on this specific project. User research can validate the concept; concept designs can help communicate their vision.

Optimizing UI icons for faster recognition

Boxes and Arrows

For designers, it is obvious that the icon is based on the graphical representation of the state that indicates an object has been selected for transformation. So we could suggest that, if an icon is well designed and represents a particular recognizable shape clearly, its style doesn’t have a significant effect on the speed of recognition. All elements are seen as encoded signs and all operations represent communicative processes between the designer and the user of the system.

Let Them Pee: Avoiding the Sign-Up/Sign-In Mobile Antipattern

Boxes and Arrows

This is an excerpt from the upcoming Android Design Patterns: Interaction Design Solutions for Developers (Wiley, 2013) by Greg Nudelman. he then sees the EULA ( Figure 2 ), which, as discussed in the previous article, End User License Agreement (EULA) Presentation (Boxes and Arrows January 2nd, 2013), is an antipattern all to itself. Finally, remember that “Forms suck,” as brilliantly quipped by Luke Wroblewski in his book Web Form Design (Rosenfeld Media, 2008).

In Defense of Floppy Disks: The Vocabulary of the Interface

Boxes and Arrows

Save designed by Cris Dobbins, from The Noun Project. Magnifying Glass designed by Hafizh from The Noun Project. Pencil designed by Blake Thompson from The Noun Project. Contact designed by Johan H. Link designed by David Waschbüsch from The Noun Project. Design Principles Visual and Visible I work on interfaces used by college students to search for academic articles. Librarians buy these databases.

The Distant Summit of Enterprise Design

Boxes and Arrows

As I sat down to write this review, I found the mountain climbing as a metaphor for enterprise design sticking with me. Milan Guenther’s book Intersection does an excellent job of showing us the view of enterprise design from the top of the mountain. On page 183, the author seems to reveal the why of what we’re reading: “The intent of the Enterprise Design approach is to capture the enterprise in both design context and subject in a holistic fashion.

The UX Professionals’ Guide to Working with Agile Scrum Teams

Boxes and Arrows

But, while team members may be offered training or even certification on Agile development practices, the training rarely discusses best practices for integrating UX design into the development process. I reached out to seventy colleagues and received detailed responses from twenty UX professionals (including interaction designers, user researchers, and visual designers) who were actively supporting Scrum development teams. Techniques for estimating and tracking design work.

Agile 87

A Truly Ambitious Product Idea: Making Stuff for People

Boxes and Arrows

In college I discovered a career for what I did: user interface design. And though the title has changed over the years – user experience designer, interaction designer, product manager, product designer, founder – the motivation hasn’t. You have what designers call a mental model , rooted in years of experience and history, that allows you to make the right call. We marvel at Apple’s clean, usable design. Big Ideas Design Principles

Conceptual Models in a Nutshell

Boxes and Arrows

This article explains what conceptual models are and describes the value of developing a conceptual model of a software application before designing its user interface. A conceptual model of an application is the model of the application that the designers want users to understand. Hopefully, the model that users build in their minds is close to the one the designers intended. The operative design mantra with conceptual models is: “Less is more.”.

Context matters

Boxes and Arrows

Our different observations confirm some of the generally known design principles, such as users’ deep-rooted dislike of homogenous blocks of text. Some of the effects repeated in our 2011 and 2013 studies; some of them were also confirmed in studies on the perception of the e-mails and newsletters carried out by other teams. 1997), How Users Read on the Web, Retrieved 15 June, 2013, from [link]. What makes a marketing e-mail or newsletter efficient?

Study 74

Is the iPad mobile?

Boxes and Arrows

Do you design for users on the go? I design mobile apps for Cars.com. After several years, countless usability sessions, and app design for three platforms (Android, iPhone, and iPad), our design team came to the realization that we should not necessarily think of it as design for mobile, but as design for tablet, or even more broadly: design for touch. My Android phone died on the train when I was several stops away from my destination.

A Stakeholder Interview Checklist

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. When is the version we’re designing going to be released? Excerpted with permission from the publisher, Wiley, from Designing for the Digital Age: How to Create Human-Centered Products and Services by Kim Goodwin. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers.

How to Breathe Life Into Personas

Boxes and Arrows

For instance, not every designer has experience in fashion or banking. How can we design something helpful for them without feeling empathy? If we have empathy, we will not design something that would make these people feel trapped, cheated, or confused. The problem is, most personas are not designed to make the reader care about the person. The bullet-point personas really made me feel ashamed as a designer.

Researching User Experience: A Knowledge Ecology Model

Boxes and Arrows

work/home space design, geographical location or political climate. The conceptual model described above is a ‘knowledge ecosystem’ which could also have implications not only for UX practice in designing, learning, and professional development experiences (both online and offline) for user groups who transition between different worlds, but also possibly for building bridges between them. When we think of learning environments, we think of books, lectures, databases perhaps.

Clicking Fast and Slow

Boxes and Arrows

On the web, user interface design may work to either exacerbate or counteract these biases. This article will give a brief overview of the science then look at possible ways that design and implementation can be employed to support better judgements. Designing smarter rather than simpler. We know that well-presented content and organized design makes information appear more credible. Big Ideas Design Principles Discovery, Research, and Testing

RE:DESIGN/UXD

Boxes and Arrows

So, to help us make sense of this ping-pong, broad-to-narrow game we need to play today as experience designers, we wanted to go back to the thing that unites and inspires us all: our users. They are the glue that connects us as a practice — and also connect our broad and narrow thinking, our wild flights of expansive concepting to the late-night detailed design sessions. RE:DESIGN/ UXD, with a focus on small-scale, salon-style discussions, eschews the typical panel format.

Your Boss Works for You

Boxes and Arrows

Being an interaction designer, naturally I designed a process to keep track of what I said I was going to do and whether I had done it. The goal of apprenticeship is to learn UX design through actual client work. The apprentices were getting that experience, one design method at a time. What they weren’t getting was a look at how the design process moved from one stage to another, say from research to analysis and then design.

Information Architecture’s Teenage Dilemma

Boxes and Arrows

Design tools like Twitter Bootstrap and hosting services like GitHub. HTML 5 and CSS3 with their improved capabilities especially around design and media. Responsive web design in its various approaches and permutations. For me, the highlight of the 2013 IA Summit occurred before the opening keynote. These are discussed in my April 17, 2013, Aquilent (my employer) blog post 2013 IA Summit Themes but are summarized here: You cannot control device usage.

Soldiers & Hessians, Ronin & Ninja

Boxes and Arrows

This increased value means increased responsibility: Designers need deep business knowledge, not just wireframing skills. On the other hand, software can live for years; it’s worth investing to make it scalable, consistent, and avoid design entropy. On small projects, a single designer can do it all, but in a large organization, a few scattered people will have difficulty influencing business strategy or maintaining a consistent UX strategy.

An Answer to the Pains of Integrating Agile and UX

Boxes and Arrows

I recently attended UXPA 2013 in D.C. As sometime director of Design at Infragistics, I personally have had first hand experience trying to integrate UX into an existing, established Agile engineering process with large-ish teams. When following this staggered approach, either research, evaluations, and up front/initial design suffers, or seeing through the implementation of the design suffers.

Agile 67

The Power of Collaboration

Boxes and Arrows

This effort was an interesting challenge since it involved me—a non-Aboriginal designer—trying to design for Aboriginal students from multiple cultural backgrounds. While navigating the expected cross-cultural design issues, I met some wonderful people and learned a great deal about the importance of letting those with whom you design guide the research and design process. My final project was a prototype design that I then tested in paper form.

UX One-liners

Boxes and Arrows

A little background to start: I’ve had the honor of working as a designer-in-residence for General Assembly’s User Experience Design Immersive Pilot Program (UXDI) from June through July. At a time when Dieter Rams’ As Little Design as Possible is common advocacy, we can present the fundamental impressions of UX’s core capabilities as something much more succinct than a wall of text. Quick rules of thumb used to streamline design decisions.

Are You Going Soft?

Boxes and Arrows

But, ignore the deliverables and design ideas. There’s a separate group handling UI design.”. Now, I was thinking about my landing page design last night and I made some sketches. I design experiences, not just interfaces. Well, user experience is similar in that we look at the objectives for a project and strategize on how best to design the system to match those needs. You can’t rationalize somebody out of a personal design preference.

Going Beyond “Yes – and…”

Boxes and Arrows

What we don’t often hear about are all of the other rules of improv that can be pulled into daily work as an experience designer. I’ve combed through my books and through various improv websites to pull out rules I started taking for granted about 20 years ago and was surprised at just how much the regular practice of these rules has shaped my perspective when creating designs with a team or client. My first experience in improvisational comedy was in 1989.

Drilling Into Lean UX

Boxes and Arrows

Ambrose : In Chapter 8, you say: “For some designers, Lean UX threatens what they see as their collective body of work, their portfolio, and perhaps even their future employability. Jeff : For better or worse, you’re seeing job descriptions now for “lean ux designers.” Overall I found Lean UX to be an incredibly insightful and helpful compilation of principles and suggestions for practice/improving process and collaboration as outlined in my review of the book.

LEAN 65

The Shallow Dive

Boxes and Arrows

I needed to find a way to work faster and smarter and decided to address inefficiencies in my design process. As I did so, a couple of key concerns stood out for me: Get critical design decisions made as early as possible: To go from an exploratory design to a final solution, numerous decisions needed to be made by the client. The earlier these decisions were made, the faster I could complete the detailed design. At a recent job, my department faced large budget cuts.

Evolving a Creative Workplace: Step 4

Boxes and Arrows

An example of fertilizing would be how we publicized annual company goals for the first time ever in 2013. One example is how leaders in our design group took it upon themselves to set up biweekly design-review meetings. So far in this series I’ve discussed how to prepare your team or organization for successful expansion, how to plant the right elements into the mix, and then how to ensure sustainable growth by “ watering.”. Adding fertilizer comes next.

Remembering

Technology Created

He had to design an entire system that included sockets, fuses, switches, power meters and generators. “The greatest advances in human civilization have come when we recovered what we had lost: when we learned the lessons of history.” Winston Churchill. Remembering history. Should we? What good is it anyways? The past is the past. How relevant is a world where technology was so weak, so non-integrated? Think about merely seven years ago.

The General Stakeholder Interview

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. When is the version we’re designing going to be released? If it appears the engineering team is less capable than most, you’ll either need to suggest some additional engineering resources if you’re in a position to do so, or you’ll need to be fairly conservative in your design. Some will give you insight into other things that worry them or what will get them excited about the design.

The Engineering Stakeholder Interview

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. Try to speak with engineering management as well as the design engineer(s), if such a role exists; it’s seldom a good idea to involve the entire engineering team at this point. If there are no design engineers, a system architect and GUI lead may be the best option for software expertise. Programmers and engineers may initially be wary of designers.

Beta Test: Products Backed by the Crowd

Innovation Leader

With Onehundred, father-and-son duo David and Calvin Laituri are trying to create a tight feedback loop between a product's designer, its buyer, and its manufacturer

Video: The Merits of Products Backed by the Crowd

Innovation Leader

With Onehundred, father-and-son duo David and Calvin Laituri are trying to create a tight feedback loop between a product's designer, its buyer, and its manufacturer. Includes a short video

Video 40

Wings: Remastered and Revisited

CorporateIntel

John Cutter, the game’s visionary designer, and I got ourselves invited backstage at the Air & Space Archives in San Diego , where we discovered a lot of the old U.S. A few decades back, before I became a software and media executive and long before I returned to writing, I wrote the “screenplay” for a succesful computer game called Wings.

The Sales Stakeholder Interview

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. A sales person’s biggest worry during design research is that there will be other people spending time with his customers, possibly making a bad impression, promising things he can’t deliver, or saying something that will cause the customer to wait and buy next year’s version instead of next month’s incremental upgrade.

The Marketing Stakeholder Interview

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. Most marketing people will immediately view designers as allies who will promote a customer-centric point of view. Some view designers as threatening rather than helpful, though; when you talk about doing research and driving some of the requirements, you may be treading on territory they view as theirs.

Interviewing Executives and SME Stakeholders

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It can be difficult to get on a senior executive’s schedule, particularly if the executives regard the product’s design as a secondary concern. If they seem reluctant to spend the time, point out the kinds of strategic decisions that will be made in the course of the design work. It is quite long, so we’ve broken it into several sections. Many thanks to Ms.

Connected company webcast

Xplaner

The connected company has the same kinds of dense, dynamic, and complex properties of well-designed cities: fast pace, high energy, rapid innovation and high productivity. Connected Company webcast for O’Reilly media. From the description of the webcast: “It’s getting more and more difficult for companies to handle complexity: increasing customer demands for more customization, more convenience, lower costs and faster innovation.

The Benefits of Open Innovation

HunchBuzz

If you have a scalable, design-ready idea, you need to have the freedom to bring that to the hub, whether or not you are employed by the corporation. Open innovation is the life blood of many corporations. Instead of relying only on the capital and assets within the company, they can tap into the immeasurable assets if the entire world. This combination creates an atmosphere of sustainable progress, and is great for shareholders and customers alike.

Connected company webcast

Xplaner

The connected company has the same kinds of dense, dynamic, and complex properties of well-designed cities: fast pace, high energy, rapid innovation and high productivity. Connected Company webcast for O’Reilly media. From the description of the webcast: “It’s getting more and more difficult for companies to handle complexity: increasing customer demands for more customization, more convenience, lower costs and faster innovation.

What is Social Innovation?

HunchBuzz

If you look closely at the concept of social innovation, you can establish some facts that directly points to the assumption that it is designed to just help the poor. The medical, health, education and the financing types of social innovations are all designed to give support and assistance to the poor and the needy though these can also benefit the wealthy. social innovation.

Site Speed and Usability

Boxes and Arrows

The bar is exponentially higher now for people involved in website user experience design and development when it comes to load speed. Did you know usability tests have shown that the maximum number of seconds a user is willing to wait, on average, before abandoning a web page, is 8.6? If that number surprises you, it should. The study took place in 1994. Here’s a quick look at the state of affairs. Slow speeds are a real usability challenge.

5 Examples of How Crowdsourcing Will Help You Be More Innovative

HunchBuzz

EFA, or Education for All, is a crowdsourcing example which is specifically designed to give people with similar interests the ability to collaborate on ideas that will help achieve the goal of providing education for all. Crowdsourcing is the process of gathering ideas and opinions from a group of people for specific purposes.