2024 Related Topics 
Innovation Excellence
APRIL 11, 2024
GUEST POST from Shep Hyken My friend and fellow Customer Experience (CX) expert Brittany Hodak and I recently began a 52-week series for 2024 titled Shep and Brittany’s Super Amazing Show. In the second episode, rather than talk about what to do in 2024, we shared several tips on what not to do. More specifically, […]
Digital Tonto
JANUARY 7, 2024
The post 2024: A Pivotal Year first appeared on Digital Tonto. The truth is that you only lose when you quit. I have no idea how this year will turn out. I do know that, whatever happens, it will not be the end of the story. CLICK TO READ MORE.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Harvard Business Review
JANUARY 23, 2024
In 2023, organizations continued to face significant challenges, from inflation to geopolitical turmoil to controversy over DEI and return-to-work policies — and 2024 promises more disruption.
HYPE Innovation
AUGUST 9, 2023
In the ever-evolving business landscape, a new wave of startups is promising to make its mark in 2024. These early-stage businesses are driven by visionary leaders, disruptive technologies , and an eagerness to solve real-world challenges.
Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester
Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces.
Innovation Excellence
MARCH 14, 2024
GUEST POST from Shep Hyken As promised, I’m back with the second part of my top predictions and trends for 2024 in the world of customer service and customer experience (CX). You can read the first five here. So, let’s get started with No. Social Cause Increases Customer Satisfaction — Earlier this year, […]
Innov8rs
JANUARY 17, 2024
Looking forward to 2024, what’s coming at us, and how can we as innovators make a difference? Late December, we hosted a global conversation with leading experts sharing their perspective about what will (not) change for corporate innovation in 2024. Here's what they shared. Here's what they shared. Here's what they shared.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
In this session we’ll cover: A pulse check on retailers’ priorities heading into 2024 Cross-channel personalization and cracking frictionless omnichannel CX AI and the potential for personalization Our recommendations based on the state of the industry Don’t miss out and sign up today!
Speaker: Jamie Eagan
We’ll deep-dive into why digitalization is no longer a choice, but a necessity for finance departments to stay competitive in a fast-paced environment touching on: 2024 trends for the Office of the CFO: A review of today’s automation revolution within the finance department as it faces evolving internal and external challenges.
Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace
📆 February 8th, 2024 at 11:00am PST, 2:00pm EST, 7:00pm GMT Don't miss out on this opportunity to stay ahead of the AI curve! Save your seat today and be part of the tech conversation that's shaping the future.
Speaker: Kevin Kai Wong, President of Emergent Energy Solutions
📅 May 16th, 2024 at 9:30am PDT, 12:30pm EDT, 4:30pm BST Save your seat and register today!
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
This session will cover: How to prepare your organization for the changes and challenges that come with digital transformation Gaining support for transformation from key stakeholders Creating a timeline, defining success, assessing your skills, and rallying your team for the journey ahead Navigating the complex, challenging, and growth-enabling path (..)
Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage
May 14th, 2024 at 9:30am PDT, 12:30pm EDT, 5:30pm BST In this webinar, you will learn: How to effectively evaluate LLM powered apps 📊 How to set up a CI pipeline for an LLM app 🚀 Strategies to improve LLM apps over time 🌐 Don't miss this exclusive session! Save your seat today!
Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One
Key Insights: Retail Agility with Composable Solutions: Learn how adopting a composable approach can help your business thrive, through the holiday frenzy and the entire year of 2024. Mastering Loyalty in Modern Retail: Explore the art of loyalty and promotional strategies that engage today’s shoppers.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Prepare to be inspired as we unravel the secrets to success in a fast-paced retail environment, where a well-crafted data strategy is the key to unlocking sustainable growth 📈 You’ll walk away with insights into the following: Deep dive into analytic techniques and the inherit value of data 🔍 The key to leveraging data and improving (..)
Expert insights. Personalized for you.
101 
Let's personalize your content