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2024: A Pivotal Year

Digital Tonto

GDP would fall by 14% and the ad market, which fueled the media business I ran, fell by 85%. The post 2024: A Pivotal Year first appeared on Digital Tonto. In 2009, it felt like the world was ending. I was still living in Ukraine then and the financial crisis hit there especially hard. The truth is that you only lose when you quit.

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What to Expect from the Global Economy in 2024

Harvard Business Review

Most importantly, inflation is falling in much of the world and some central bankers have signaled likely interest rate cuts in 2024. But risks remain as higher interest rates work their way through markets. The economy is ending 2023 in better shape than expected. Geopolitics also looms large.

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Corporate Innovation in 2024

Innov8rs

Innov8rs | Whilst innovation remains a top priority for every CEO, we have again witnessed recently that when markets are uncertain and costs need to be cut, the innovation function is also amongst the first to be impacted. Looking forward to 2024, what’s coming at us, and how can we as innovators make a difference?

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10 CX and Customer Service Predictions for 2024 (Part 2)

Innovation Excellence

GUEST POST from Shep Hyken As promised, I’m back with the second part of my top predictions and trends for 2024 in the world of customer service and customer experience (CX). You can read the first five here. So, let’s get started with No. Social Cause Increases Customer Satisfaction — Earlier this year, […]

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Consider this differentiator as you formulate your 2024 health care goals

Christensen Institute

And as you head into 2024, you are likely evaluating your business’ priorities and goals. Many businesses are not focusing on their customers’ or consumers’ job(s), but instead they look at the market through the lens of customer demographics and their own products’ attributes.

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Navigating the Uncharted: A Reflection on 2023 and Strategic Planning for 2024

CMOE

As 2023 comes to a close, it is the perfect time to reflect on lessons we’ve learned throughout the year and plan for 2024’s uncertainties. By taking stock of these experiences, we can better plan for the upcoming year and foster a learning mindset to ensure that 2024 is a success. Plan for tomorrow today.

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4 disruptive trends for higher ed in 2024

Christensen Institute

As the new year dawns, here are four other trends that could change the status quo in 2024. Expect more institutions to close or merge in 2024 than did in 2023. And it helps their marketing engines in at least three ways: through advertising, student referral, and the ability to drive partnerships through name recognition.

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