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Lessons From Airline Industry Downtime

Daniel Burrus

If you were one of the millions of travelers impacted by the technology breakdown of two major airlines a few months ago, you have my sympathies. But condolences aside, the unexpected and massive shutdown should serve as a warning to us all about the significant risks associated with an aging and often volatile IT infrastructure—that, and the value of being anticipatory with regard to changing IT requirements.

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Strong Airline Profitability? Is it Really About Fees?

Michael Roberto

Source: Dallas News For decades, the airline industry has been characterized by abysmal profits. The list of airline bankruptcies is seemingly endless. airline industry profitability is very strong at the moment - "healthier than ever" according to the headline. The newspaper credits the litany of fees charged by airlines for the strong income numbers: Profit per passenger at the seven largest U.S. airlines averaged $19.65 airline industry Southwest airlines

Report 20
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Change Your Thinking, Improve Your Results

Daniel Burrus

Change Your Thinking and you will Change your Results. Just ask Delta Airlines , the British bank Tesco or any other company whose legacy software caused breakdowns and data breaches. One example is agility, the ability to respond quickly to changing events and market conditions—a seeming silver bullet. Agility is very important, but the benefit of reacting and responding to change decreases as change itself accelerates.

Change 76
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Understanding the Building Blocks of Hospitality

Business and Tech

The hospitality industry is facing rapid changes as technology advances and the modern consumer demands more. Jan Carlzon, ex-CEO of SAS Airlines, described each occasion when a guest interacts with the hotel or restaurant as “moments of truth.” Change is the only constant in business.

Industry 130
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Innovating Now for a Post COVID19 World

Innovation Excellence

COVID19 will change the way we behave, conduct business, and indeed how we innovate for years to come. Exactly how much change we’ll see and what those changes will actually be is still unfolding.

Survey 72
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The Hard-to-Abate sectors need innovation solutions to reach Net-Zero Co2 Emissions

Paul Hobcraft

They recognize that being carbon neutral can play a crucial part in their sustainability and Corporate and Social Responsibility (CSR) strategy while enabling them to do their bit for global climate change. The report also states that any scenario that does not involve a reduction to zero will not stop climate change. Since the Earth already reacts strongly to small changes in the amount of CO?, Source: [link].

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BMI´s 55 pattern cards: ADD-ON

The BMI Lab Blog

This business model offers a core value at a competitive price, while numerous extras drive up the final price. Today, people usually compare prices at Internet platforms, so companies following this business model face strong competition, where winners take it all, as long as the customer will pay extras just to the company first selected. Airlines, car manufacturers, and software companies are usually creating and capturing value in this way. Pattern description.

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The Value of One Good Idea

KindlingApp

As Doss points out, changing company culture is not easy—it’s an organizational shift that takes time and effort. For example, in 1972, Southwest Airlines was in deep trouble: they had already been forced to sell a number of their aircraft, and were still losing money at a rapid rate. By transforming Southwest into an airline that was extremely efficient (and known for it), Franklin turned the business around almost as fast as one of his planes.

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PESTLED360: Iron Out Key Driving Forces in Your Current Environment and Anticipate Future Ones

Innovation 360 Group

Understanding your external context and the global key drivers impacting your organization prepare you for change. PESTLED illuminates current influences, but more importantly, it alerts you to rapidly approaching changes and market dynamics across industries.

Groups 69
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Collaboration in the Time of the Coronavirus: How to Innovate Effectively During a Crisis

Qmarkets

During these days of global unrest – with news about the coronavirus and its severity changing daily – businesses across all sectors should keep the message of this proverb in mind. Qmarkets’ advanced gamification features offer a huge array of engaging ways you can run these competitions.

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What is Digital Transformation in Business and Why is it Important?

Moves the Needle

Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. The fundamental issue: the way people think and work has not changed to fit the new digital reality -- people and processes are the bottleneck. Digital transformation is just as much about changing the company culture as it is about the technology.

Company 74
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Crowdsourcing Internal Innovation

Collective Innovation

Regardless of what kind of business you are in there are numerous different types of innovation that can give you a clear competitive advantage and make you more successful. Enhancement : This is usually a small change to create a difference between other offerings. Line Extension : Takes an existing line and makes a change to set it apart and create differentiation.

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The Internet of Things Is Creating Smart Airports

Daniel Burrus

The technology failures that caused the widely publicized shutdowns of both Southwest and Delta Airlines in 2016 underscored the very real need to update aging IT infrastructure. Thanks to new technology, many other aspects of airline travel have definitely improved. The tools that we ourselves carry have also improved airline travel. For countless travelers, the term “smart airport” is an oxymoron.

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Official Launch of the PESTLED360

Innovation 360 Group

Understanding the external context and the global key drivers prepare you for change. PESTLED can illuminate current influences, but more importantly, it can alert you to rapidly approaching changes and market dynamics across industries.

Groups 52
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Find out why investing in Digital Marketing makes all the difference during a crisis

mjvinnovation

Besides, everything you knew about your consumer has changed from one moment to the next, priorities and needs flipped, as well as interests. Note: If consumer behavior has changed in this way, you can imagine that you also need to adjust and recalibrate your data analysis. Data scientists also need to be aware of all these changes! Some simple examples show changes in behavior. This could very well put you one step ahead of the competition.

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Building a Business Case for Innovation Management – Why Now?

Qmarkets

While some of the industry’s largest contenders have filed for bankruptcy (such as LATAM, Virgin Australia and Flybe) others, (including American Airlines, Icelandair, and our clients Lufthansa ) have pivoted to cargo as demand for freight soars.

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Building a Business Case for Innovation Management – Why Now?

Qmarkets

While some of the industry’s largest contenders have filed for bankruptcy (such as LATAM, Virgin Australia and Flybe) others, (including American Airlines, Icelandair, and our clients Lufthansa ) have pivoted to cargo as demand for freight soars.

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Coopetition

CREATORS

the similar pursuit of collaboration and competition between firms producing or developing complementary or related products. The motivation to engage in coopetition can vary: Competitors may aim to increase the size of the current market, create a whole new market, become more efficient or improve their competitive position. Cooperation of competitive global players with start-ups and research initiatives seems inevitable.

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The Importance of Casting a Wide Net While Innovating

Qmarkets

Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

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The 3 Biggest Lessons from Our Financial Services Panel

KindlingApp

Innovation experts from BNY Mellon , Marsh and Citi each shared their take on corporate survival necessities, and what it takes to sustain growth in this ever changing economy. In his example, tech companies like Priceline and Orbitz solved the pain of searching for the best ticket price and booking a flight, but remain fully reliant on the established airlines to provide the end service. Expand Perception of Competition.

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A new value chain for next-generation mobility

Corporate Innovation

Changes in personal mobility. Let’s begin by reviewing the most important challenges contributing to changes in personal mobility. Pollution and climate change are also impacting the quality of our lives, particularly in cities (and here ). Changes in technology. The competition will be for the right experience (i.e., This is common practice today in the airline industry. Remember that American Airlines originally developed Sabre and later spun it off.

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Stockholm Innovations for the New Year and Beyond

Innovation 360 Group

Today, the merged Air France and KLM Airlines, once rivals, transport nearly 90 million passengers annually. What I learned, in fact, was more about information – how to acquire it and apply it for competitive advantage in the age of digitalization. I missed the Nobel Prize by a smidge.

Groups 40
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The Importance of Casting a Wide Net While Innovating

Qmarkets

Bornhofen is a practitioner-scholar who has a passion for helping organizations adopt change, act on new ideas, and grow through innovation. His Doctorate degree (2012) in Management focused learning in the areas of organizational change, leadership theory, and strategy. Read on to discover innovation best practices from Robert's experience working at a range of renowned companies, including Citibank, Delta Airlines, and most recently Southwest Airlines.

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Stockholm Innovations for the New Year and Beyond

Innovation 360

Today, the merged Air France and KLM Airlines, once rivals, transport nearly 90 million passengers annually. What I learned, in fact, was more about information – how to acquire it and apply it for competitive advantage in the age of digitalization. I missed the Nobel Prize by a smidge.

Survey 40
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Automakers Must Partner Around Big Data

Corporate Innovation

By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers.

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Automakers Must Partner Around Big Data

Corporate Innovation

By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers.

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Automakers Must Partner Around Big Data

Corporate Innovation

By extensively utilizing data, and paying attention to detail Tesla has changed the conversation on the type of personalized experience car owners (drivers and passengers) should expect from an automaker. Like an airline does with its planes, Uber always wants to understand which of the vehicles in its service are more efficient and allow for higher utilization, while providing the highest satisfaction to the passengers.

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Can You Afford Your Legacy System?

Daniel Burrus

In a world characterized by exponential change, that can prove to be a serious misstep. In another blog , I noted how outdated technology grounded thousands of aircraft for both Southwest and Delta Airlines. As I emphasize in my Anticipatory Organization Model , in a world of technology-driven exponential change, saying yes to upgrading can be expensive.

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