BrainZooming

APRIL 21, 2017

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

Strategy 72

Strategy Strategy Underperforming Technical Team Technical Review 72

Michael Roberto

JANUARY 4, 2019

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. The company delivered strong profits, satisfied its customers, and kept its employees engaged and productive. At Southwest, Kelleher chose to run an airline in a very different manner. Think systemically.

Competition 22

Competition System Leadership Industry 22

Michael Roberto

SEPTEMBER 29, 2017

Travelers in my area have been enjoying incredibly low fare trips to Europe on Norwegian Airlines. The Wall Street Journal's Heard on the Street column has some doubts : The airline operates a very different growth model to tried and tested low-cost carriers such as Southwest Airlines Co. in the U.S. and Ryanair in Europe.

Competition 22

Competition Disruption Project Company 22

Michael Roberto

MARCH 26, 2018

Last week, my wife and I tried to book some flights on Southwest Airlines using credits we had for some cancelled flights from last year. I relate the story because it is yet another example of how Southwest Airlines has empowered its employees to act quickly to remedy customer problems. Problem solved, happy customers.

Tools 22

Tools Examples Company How To 22

The Human Factor

AUGUST 28, 2020

Airline Tables. Most airline tables are beige or white – all very boring. People don’t expect to see something artistic and exciting when munching airline food. . The post Weird And Wonderful Places Companies Have Found To Advertise appeared first on The Human Factor.

Company 36

Company Marketing System Tools 36

Michael Roberto

MARCH 6, 2018

After a firestorm of criticism, United Airlines has walked back their compensation policy change. We will be reaching out to work groups across the company, and the changes we make will better reflect your feedback." Well, that didn't take long. United President Scott Kirby issued a new memo to all employees.

Policies 20

Policies Groups Change System 20

Idea to Value

MARCH 31, 2016

hours, yet would be cheap enough to run that they would be economically competitive with normal airlines taking more than twice as long. Boom has also reportedly signed a $2 billion (£1.4bn) deal with an unnamed London airline to help it develop its own planes. times faster than any other airliners, up to speeds of 1,451mph (Mach 2.2).

Comparison 100

Comparison Report Industry Training 100

IdeaConnection

FEBRUARY 16, 2018

As part of its efforts to innovate and maintain a leading position in its market Singapore Airlines (SIA) is ramping up its open innovation endeavors. A Digital Innovation Lab is also going to be set up through which staff can collaborate with innovative companies, including start-ups and accelerators to stimulate and grow new ideas.

Open Innovation 63

Open Innovation Internet of things Innovation Training 63

Michael Roberto

NOVEMBER 3, 2020

Source: Picpedia My latest case study, Boeing 737 MAX: Company Culture and Product Failure , has been published this week by the University of Michigan's William Davidson Institute. However, the Federal Aviation Administration (FAA) allowed airlines to continue flying the jet, while Boeing worked on some changes to the MCAS software.

Culture 26

Culture Company Case Study Software 26

Leapfrogging

JANUARY 25, 2016

But perhaps the greatest innovations in business won’t be what companies decide to sell, but how they’ll go to market in ways that create entirely new business models. Other companies like Adobe, have started proactively promoting internal employee programs like Kickbox a grass-roots effort to stimulate new ideas and products.

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

Leapfrogging

JANUARY 25, 2016

But perhaps the greatest innovations in business won’t be what companies decide to sell, but how they’ll go to market in ways that create entirely new business models. Other companies like Adobe, have started proactively promoting internal employee programs like Kickbox a grass-roots effort to stimulate new ideas and products.

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

Michael Roberto

MARCH 19, 2021

We often examine industriest at the extreme - either highly profitable (such as pharma) or highly unprofitable (such as airlines or fitness centers). As I read a New York Times story this morning about two new upstart airlines , the question really hit home again. You just start as a billionaire and then open an airline.

Industry 49

Industry Case Study Course Marketing 49

Legacy Innovation Group

APRIL 1, 2019

Five Reasons Companies Fail at Customer Experience Delivery. Well–conceived, well–designed, and well–delivered customer experiences are the core foundation for achieving the sort of marketplace leadership that has become the hallmark of companies like Amazon, Apple, Disney, Southwest Airlines, and Zappos. But it doesn't have to.

Company 40

Company Design Design Thinking Engagement 40

Innovation 360 Group

JUNE 10, 2019

Even you and even your company. Where would you place your company on that curve? Companies disappear all the time without a word, even profitable ones. WOW Airlines had to cease operations this year while more than thousands of their passengers were in the middle of their journeys. Business Rescue: Part I. Still growing?

Company 53

Company Technical Review Culture Technology 53

Michael Roberto

MARCH 25, 2020

Source: Pixabay Most companies, quite expectedly, focus intensely on the positive attributes of their products and services when communicating with customers. They sought to examine whether a bit more honesty and transparency might actually be beneficial for companies. Think about Southwest Airlines.

Company 22

Company Marketing Strategy Strategy 22

whataventure

FEBRUARY 16, 2018

Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Ultimate luxury is at the core of the company’s value proposition. Singapore Airlines. Let’s have a look at how McFit and REWE reduce their services/products to their essential features. Affordability.

Groups 71

Groups Strategy Strategy Examples 71

Innovation Leader

APRIL 14, 2014

These dozen slide presentations offer insights into innovation strategy at organizations like NASA, Alaska Airlines, Nike, and Clorox. Get them all here…

Company 40

Company Innovation Strategy Strategy 40

InnovationManagement

OCTOBER 31, 2018

Data breaches at large companies like Facebook and Delta Airlines have brought cybersecurity to the forefront of boardrooms across the world. Major corporations, the healthcare industry, and even the federal government are all monitoring network and digital infrastructures closely.

Data 45

Data Industry Company Technology 45

Daniel Burrus

JULY 17, 2019

Every successful company and organization inevitably must confront a powerful question: Is what got us to where we are helping us move forward or holding us back? Your company or organization may be thriving, but is this record of success sustainable and can you keep going? Get Your Copy Today!

Agile 63

Agile Underperforming Technical Team Technology Strategy 63

Leapfrogging

MARCH 20, 2019

In the case of the travel industry, hotels, airlines, and tour operators decided to bypass the travel agencies and offer their services directly to consumers over the internet. However, it does not fill the medications–that’s still done by CVS (though Amazon recently purchased the company for $1 billion so that may change).

Disruption 138

Disruption Technical Review Industry Policies 138

Linda Bernardi

APRIL 27, 2022

For example, my credit card company has all my data for the last two decades. The company can harness this data to provide insights, offers, and improved services such as recommendations to events, offerings, discounts, and services and places I will love. This includes major and other credit cards, airlines, hotels, etc.

Data 26

Data Disruption Company Examples 26

Phil McKinney

AUGUST 24, 2023

Visionary thinking is breaking down long-standing norms that have always dictated how the industry functions and what companies are expected to be like in the coming years. Elon Musk (Tesla, SpaceX): Elon Musk, founder of multiple groundbreaking companies such as Tesla and SpaceX, is another example of a visionary leader.

Leadership 85

Leadership Trends Industry Groups 85

IdeaScale

JANUARY 24, 2019

Whitehurst left his comfortable role as COO of Delta Airlines for a substantially different job, CEO of the open source software company Red Hat. It quickly became clear that wasn’t going to work in a company that sells collaboration and pitching in, to the point where their “products” are actually free.

Innovation 124

Innovation Collaboration Creativity Software 124

Stephen Shapiro

JUNE 2, 2020

That’s when the company introduced their wildly popular slogan “The Citi Never Sleeps.” This is more than those of American Airlines, United Airlines, Delta, and JetBlue combined (approximately $4 billion , $7 billion , $12 billion , and $2 billion , respectively – at the time of writing).

Innovation 59

Innovation Technology Examples Marketing 59

Stephen Shapiro

MAY 16, 2017

Your observation is correct especially with the United Airlines fiasco, most companies learned their lesson pretty well. Customer experience is now the new marketing and social media is a very accessible channel. Customers today know what they want and they’re not afraid to vent their dissatisfaction over Facebook and Twitter.

Marketing 45

Marketing Learning Company 45

The BMI Lab Blog

AUGUST 4, 2017

Today, people usually compare prices at Internet platforms, so companies following this business model face strong competition, where winners take it all, as long as the customer will pay extras just to the company first selected. Airlines, car manufacturers, and software companies are usually creating and capturing value in this way.

Software 45

Software Competition Strategy Strategy 45

Corporate Innovation

JULY 17, 2017

In the previous post I described a new value chain that will connect companies providing on-demand mobility and three emerging models for the realization of this value chain. Fleet maintenance is already emerging as a major issue for ride-hailing companies.

Analysis 56

Analysis Big Data Data Examples 56

Adam Hartung

MARCH 13, 2016

United Continental Holdings is the most recent public company to come under attack by hedge funds. ownership of United to propose a slate of 6 new directors to the company’s board. The airline consistently ranks near the bottom in customer satisfaction, and on-time performance. But Mr. Bethune is 74 years old.

Change 36

Change Company Leadership Management 36

InnovationManagement

FEBRUARY 7, 2017

In this episode, Lisa and Mark reconvene to share more essential tools for leaders and teams to simplify their work environment from her second book, Why Simple Wins , they explore insights into how companies like SAP, Southwest Airlines and Syngenta are putting simplification principles into action.

Competition 40

Competition Tools Learning Company 40

IdeaScale

JULY 23, 2019

IdeaScale encourages all of your employees to be innovative and create ideas no matter their role in the company. When your company is working on multiple projects at the same time, it’s difficult to focus on the details. Trello is easy-to-use and has a clear and concise website so anyone in your company can learn it quickly.

Project 153

Project Tools Management Software 153

IdeaConnection

FEBRUARY 10, 2017

The German airline has come up with a neat way of doing open innovation and that is with its FlyingLab, which involves passengers testing new products and services while they are flying. “Together with our partners, we are testing innovations on board and are thus gaining knowledge for further development.”

Open Innovation 40

Open Innovation Innovation Video Technology 40

mjvinnovation

JUNE 25, 2020

You will see examples of how Robotic Process Automation works, what benefits companies can get from it and more! Using RPA tools, a company can set up software, or a “robot”, to capture and interpret applications to process a transaction, manipulate data, trigger responses, and communicate with other digital systems.

Change 52

Change Artificial Inteligence Software Underperforming Technical Team 52

Moves the Needle

JANUARY 30, 2019

Digital Transformation (also known as “DX”) is the phenomenon that virtually all companies are incorporating digital technology at some level. The digitization might be specific internal processes, tools, or operational components, or can refer to a complete revamp of a company’s products and services. The term is not new.

Technical Review 74

Technical Review Underperforming Technical Team Technology Leadership 74

Planview

MAY 9, 2023

Benefits such as increased productivity, consistency, and top-down strategic alignment – already seen as quite valuable in a good economy – are even more crucial as companies look for new ways to increase efficiency and reduce costs in today’s down economy. The company helps businesses maximize the value of their technology and had $54.5

Case Study 52

Case Study Study Agile Project 52

Collective Innovation

OCTOBER 30, 2016

Line extensions are one of the most common types for companies in a mature market. For instance with airlines, you can create a difference by creating a better user experience if most airlines have the same expectation. There needs to be a place where every internal employee can share their ideas to improve the company.

Crowdsourcing 40

Crowdsourcing Innovation Marketing Idea Management 40

CMOE

FEBRUARY 13, 2024

To be the world’s most loved, most efficient, and most profitable airline. Whereas a mission statement leans more on present-day initiatives and describes the purpose of the team (or company), its core business, and defines why the business exists. Why Is It Critical to Have a Team Vision Statement?

How To 52

How To Data Examples LEAN 52

Innovation Leader

AUGUST 12, 2014

Companies are experimenting with Glass apps for airline check-in personnel, oilfield workers, and assembly line workers. The hoped-for benefits are better service and more productivity.

Company 40

Company 40