Lessons From Airline Industry Downtime
OCTOBER 26, 2016
If you were one of the millions of travelers impacted by the technology breakdown of two major airlines a few months ago, you have my sympathies. Running an unsupported operating system in an area where security is supposed to be paramount should make us all wonder about other forms of aging technology in the airline industry. In July 2016, Southwest Airlines canceled 2,300 flights when a router failed, delaying hundreds of thousands of passengers.