article thumbnail

Internal Branding Strategy – 3 Ways to Be Smarter than United Airlines

BrainZooming

The folks at Armada Corporate Intelligence offered an internal branding strategy take on the United Airlines woes, offering strategic thinking questions you can ask and answer to improve your brand’s resiliency and avoid brand crises. 3 Ways Your Internal Branding Strategy Can Be Smarter than United Airlines.

article thumbnail

Herb Kelleher's Legacy at Southwest Airlines: 5 Important Lessons

Michael Roberto

Source: Southwest Airlines Yesterday, Southwest Airlines co-founder and long-time CEO Herb Kelleher died at age 87. The company delivered strong profits, satisfied its customers, and kept its employees engaged and productive. What can we learn from Kelleher’s leadership at Southwest? You can’t just follow the herd.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The implementation of the Composable Innovation Enterprise Framework?

Paul Hobcraft

Showcase success stories and case studies : As you learn you can justify. Using the suggested building blocks and learning components are all common today. This needs a staged approach to build the validation, so the framework itself must build out in “validation” steps.

article thumbnail

Building the innovation stack

Paul Hobcraft

Our approach today is to reduce complexity as early as possible and make decisions perhaps too early; we often stop the additional learning by further probing and gathering. Examples like IKEA, Square (Jim McKelvey’s solution), and Southwest Airlines are credited with creating innovation stacks.

article thumbnail

What is Digital Transformation in Business and Why is it Important?

Moves the Needle

Digital products in the hands of customers, such as banking, airline or music apps, represent the last piece of the digitization puzzle since many of the back-end systems and processes became computerized over the last several decades. Leaders must learn new skills to help teams navigate the obstacles they will encounter.

article thumbnail

Robotic Process Automation: what changes with the automation process

mjvinnovation

With RPA technology, however, software that has the ability to adapt, learn and self-correct deals with the exception and interacts with the payroll system without human assistance. American Express Global Business Travel uses RPA to automate the process of canceling an airline ticket and issuing refunds. Engage IT early and often.

Change 52
article thumbnail

Collaboration in the Time of the Coronavirus: How to Innovate Effectively During a Crisis

Qmarkets

Already we are seeing some worryingly severe consequences, with global stock market volatility, consumer retail hysteria, and whole airline fleets grounded indefinitely. You’re no doubt already familiar with using your Qmarkets platform to engage your employees on a companywide basis.