Rebel & Reason

JANUARY 13, 2020

However, KLM Royal Dutch Airlines is proving that it is possible to slay larger, globally recognized monsters – even if the organization itself is an inherent part of the problem. Of course, KLM Royal Dutch Airlines recognizes that, sometimes, flights are necessary.

Industry 59

Industry Trends Course Meeting 59

Destination Innovation

MARCH 4, 2022

It also saved the airline the task of checking them in. The airline had transferred part of the job to the customer. The post Get Someone Else to Do the Work appeared first on Destination Innovation. This saved time for passengers without luggage to check. It was a win-win and became universally adopted as a better practice.

Report 330

Report Examples Innovation Leadership 330

Gregg Fraley

APRIL 10, 2017

Improving Customer Service at United Airlines Requires a Paradigm Shift and Recognizing They Have a Problem. 10 Things United Airlines Might Have Done (see below). Once again we have an incident of extremely poor customer service from a major airline. Two Points to Make related to Creativity and Innovation: 1.)

Training 66

Training Culture Creativity Project 66

Innovation Excellence

APRIL 17, 2017

This week’s debacle at United Airlines highlighted a darker side of Innovation. While this was an extreme example of terrible customer service, I think it is merely the tip of the commercial innovation ‘iceberg’ that has been pervasive in the airline industry for many years.

Tips 42

Tips Innovation Industry Examples 42

Harvard Business Review

OCTOBER 24, 2023

This article describes how German automaker BMW and European airline Air France have developed new approaches to managing large projects aimed at creating fundamentally new products, ideas or that profoundly alter human behaviors.

Project 99

Project Management Change Innovation 99

Daniel Burrus

MARCH 1, 2023

From the iPod at Apple to the Happy Meal at McDonald’s—both digital and physical innovations in all industries have often stemmed from collaborative creativity at all levels. And as a C-suite executive or a business leader of any kind, how receptive are you to employee ideas as they pertain to transformative innovation?

How To 88

How To Design Company Trends 88

Innovation Excellence

NOVEMBER 15, 2016

So, how did one airline company disrupt the airline industry through a low-budget carrier? A remote, often misunderstood country, Iceland has become one of the hottest tourist destinations. This is quite alarming.

Disruption 40

Disruption Industry Company Innovation 40

Paul Hobcraft

JUNE 19, 2023

How difficult would it be to embrace this Composable Innovation Enterprise Framework, as it is often argued that most people want to keep innovation management and its process simple? We cannot afford to avoid changing our innovation processes as we deal with a far more complex and challenging world. Why change?

Case Study 148

Case Study Innovation Design Collaboration 148

BrainZooming

OCTOBER 28, 2015

I’m not sure where to start with the brand experience problems for Southwest Airlines in this picture. The entire Southwest Airlines ticketing area was decorated for Halloween. We talk about Southwest Airlines frequently example in Brainzooming branding and content marketing workshops. Innovation Strategy to Grow Your Business?

Strategy 40

Strategy Strategy eBook Strategic Thinking 40

Innovation in Practice

AUGUST 17, 2015

Here's a nice example of the Attribute Dependency Technique, one of five in the innovation method called Systematic Inventive Thinking (SIT). From Fox News : The airline legroom wars may finally be coming to an end. It's a great tool to make products and services that are "smart."

Innovation 40

Innovation Design Report Examples 40

Paul Hobcraft

MAY 19, 2023

Developing the innovation stack takes the view that innovation is a series of building blocks stacked on top of each other with different layers to work through. Combining these “building blocks” modularly in innovation stacks creates a unique design that adapts to your specific needs and goals.

Technical Review 130

Technical Review Software Review Innovation Design 130

Idea to Value

APRIL 1, 2022

This is similar to how many airlines will have a regional hub that shorter flights connect to, and then switching planes at those hubs for connections to other international hubs.

Creativity 258

Creativity Exercises Study Resources 258

IdeaConnection

FEBRUARY 16, 2018

As part of its efforts to innovate and maintain a leading position in its market Singapore Airlines (SIA) is ramping up its open innovation endeavors. Also on its agenda is a strengthening of its internal open innovation culture. Also on its agenda is a strengthening of its internal open innovation culture.

Open Innovation 63

Open Innovation Internet of things Innovation Training 63

Innovation Excellence

SEPTEMBER 4, 2015

Here's a nice example of the Attribute Dependency Technique, one of five in the innovation method called Systematic Inventive Thinking (SIT). It's a great tool to make products and services that are "smart." They adjust and learn, then adapt their performance to suit the needs of the user. Continue reading →

Innovation 40

Innovation Tools Examples Learning 40

InnovationManagement

JUNE 25, 2019

In 2008, Dave Carroll, a Canadian guitarist and songwriter, flew with United Airlines from Halifax, Nova Scotia to Omaha, Nebraska with a stop at Chicago’s O’Hare airport. The post An Innovative Complaint: United Breaks Guitars appeared first on Innovation Management.

Innovation 56

Innovation Innovation Management Management 56

IdeaScale

JANUARY 24, 2019

Wharton’s Adam Grant speaks on innovation. TED Talks are a great way to explore the cutting edge of innovation, from philosophers to psychologists. Here are five must-watches about innovation, how it happens, and why it matters. Each of these TED talks points out that innovation does not happen in a vacuum.

Innovation 124

Innovation Collaboration Creativity Software 124

Idea to Value

MARCH 31, 2016

These innovative planes would be faster than the decommissioned Concorde service, able to fly from London to New York in about 3.4 hours, yet would be cheap enough to run that they would be economically competitive with normal airlines taking more than twice as long. Do you like insights into new innovations like this?

Comparison 100

Comparison Report Industry Training 100

Stephen Shapiro

JUNE 2, 2020

Disasters and crises have lead to some of our best innovations–just look at the history behind ATMs… We often hear the expression “Build it and they will come.” ” With innovation , a more accurate statement is “Eliminate a pain and they will come.” That is, until Covid-19.

Innovation 59

Innovation Technology Examples Marketing 59

Entrepreneur - Innovation

SEPTEMBER 19, 2022

Meet the man on a mission to bolster the future of Kuwait's national airline.

Meeting 52

Meeting 52

Innovation Excellence

NOVEMBER 10, 2017

Lufthansa Systems, IT services provider in the airline industry with over 300 airline customers, initiated an Intrapreneurs program named Invent IT in 2007-2008.

Innovation Management 54

Innovation Management System Industry Management 54

Leapfrogging

JANUARY 25, 2016

There are a myriad of lists out there extolling the top trends and innovative products to watch for 2016. But perhaps the greatest innovations in business won’t be what companies decide to sell, but how they’ll go to market in ways that create entirely new business models. Counterintuitive Mash-Ups – Shock Customers into Loving You.

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

Leapfrogging

JANUARY 25, 2016

There are a myriad of lists out there extolling the top trends and innovative products to watch for 2016. But perhaps the greatest innovations in business won’t be what companies decide to sell, but how they’ll go to market in ways that create entirely new business models. Counterintuitive Mash-Ups – Shock Customers into Loving You.

Artificial Inteligence 100

Artificial Inteligence Competition Culture Marketing 100

whataventure

FEBRUARY 16, 2018

Innovate like a serial entrepreneur! Find more on our Innovation Platform. Get inspired by Jumeirah’s or Singapore Airlines’ luxurious solutions, and decide for yourself. Innovate like a serial-entrepreneur! Singapore Airlines. Enjoy the following business model strategy to boost your creativity.

Groups 71

Groups Strategy Strategy Examples 71

Mills-Scofield

APRIL 14, 2019

And certainly, proactively notifying airlines and pilots that new training was required should have been a no-brainer. Boeing, FAA, airlines, …) In your business, with your products or services, what are you assuming will ‘fix the problem’? In the case of Boeing, software was going to solve known basic aerodynamic design problems.

Software 99

Software Leadership Change System 99

IdeaConnection

FEBRUARY 10, 2017

The German airline has come up with a neat way of doing open innovation and that is with its FlyingLab, which involves passengers testing new products and services while they are flying. “Together with our partners, we are testing innovations on board and are thus gaining knowledge for further development.”

Open Innovation 40

Open Innovation Innovation Video Technology 40

Paul Hobcraft

NOVEMBER 12, 2019

Innovation is really needed here. There are six innovation areas of electrification, hydrogen, biochemistry and synthetic chemistry, material efficiency and circularity, alongside new materials and the ability to carbon capture and carbon use that need to have innovative solutions. Therefore, there will be no energy transition.

Technical Review 146

Technical Review Report Technology Innovation 146

IdeaConnection

OCTOBER 23, 2019

An artificial intelligence-based platform to help airline pilots with situational awareness and decision-making.

Artificial Inteligence 40

Artificial Inteligence Open Innovation Innovation 40

Innov8rs

MARCH 6, 2023

Innovators are forced to give up on initiatives, projects, and resources. In this context, innovators wonder how to get ideas across, how to continue projects, what back-up solutions to find and how to keep innovation afloat. Why is Innovation Essential During an Economic Downturn?

How To 105

How To Technical Review Innovation Software Review 105

Daniel Burrus

AUGUST 19, 2020

A few more similarly accelerating technology Hard Trends that increase in-person trust are contact-less kiosks for self-service in retail stores, and hotel and airline check-in using facial recognition and/or voice and smartphone. Opportunities to innovate are everywhere. Need an elevator?

Trends 75

Trends Technology Video System 75

Collective Innovation

OCTOBER 30, 2016

Regardless of what kind of business you are in there are numerous different types of innovation that can give you a clear competitive advantage and make you more successful. Product Innovation : Creates a difference with an existing product line and existing market, usually through features. Implementation.

Crowdsourcing 40

Crowdsourcing Innovation Marketing Idea Management 40

Phil McKinney

AUGUST 24, 2023

The catalyst sparks innovation, fosters resilience, and propels the organization forward. "Despite the immense power of innovation to reshape our world, astonishingly, less than one in three businesses globally have a visionary leader steering their journey towards the future." Steve Jobs (Apple Inc.):

Leadership 85

Leadership Trends Industry Groups 85

eZassi

MARCH 29, 2017

Open innovation injects new ideas into an organization by providing the ability for non-employees to submit concepts for consideration. The challenge is how to attract and engage these innovators in a way that sustains their interest and increases the quality of their submissions. Examples include: Airline Frequent Flyer Programs.

Open Innovation 40

Open Innovation Innovation System Conference 40

Innovation Leader

MARCH 4, 2015

Two members of the airline’s Customer Innovation R&D team discuss a recent test of a new system aimed at delivering a more personalized travel experience.

LEAN 40

LEAN System Innovation 40

Qmarkets

SEPTEMBER 24, 2020

However, I have recently been seeing reports of many businesses going into survival mode; choosing not to invest in innovation and instead save precious resources. Casualties of Innovation Complacency The disruption caused by the Covid-19 pandemic has forced all companies to act.

Innovation Management 52

Innovation Management Management Disruption Innovation 52

Qmarkets

SEPTEMBER 24, 2020

However I have recently been seeing reports of many businesses going into survival mode; choosing not to invest in innovation and instead save precious resources. Casualties of Innovation Complacency The disruption caused by the Covid-19 pandemic has forced all companies to act.

Innovation Management 52

Innovation Management Management Disruption Innovation 52

Daniel Burrus

JULY 17, 2019

For example, Delta Airlines’ entire fleet in the United States was temporarily grounded because of computer problems—the second shutdown over a period of six months also shutting down the carrier’s website and mobile apps. Mobile apps, internet shopping and other innovations made the company’s future seem bleak. Get Your Copy Today!

Agile 63

Agile Underperforming Technical Team Technology Strategy 63

Innovation Excellence

JULY 22, 2018

In a variety of industries today, ranging from airlines to healthcare to even buying a coffin for a funeral, a handful of major players dominate, which allows them to raise prices and restrict consumer choice. On his hit HBO show Last Week Tonight, John Oliver pointed to the dangers of corporate consolidation. Anybody who has flown.

Industry 57

Industry Disruption Innovation 57