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How to Discuss the Undiscussables on Your Team

Harvard Business Review

In this article, the author explains how to spot the classic signs of undiscussables — meetings marked by quick consensus, a lack of productive debate, or uneven participation — and offers strategies on how to uncover those unexpressed thoughts and feelings to help your team work more productively.

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6 Common Leadership Styles — and How to Decide Which to Use When

Harvard Business Review

In this article, the author outlines the six leadership styles Daniel Goleman first introduced in his 2000 HBR article, “Leadership That Gets Results,” and explains when to use each one. But what if you feel like you’re not equipped to take on a new and different leadership style — let alone more than one?

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How to Become a More Empathetic Listener

Harvard Business Review

When the subject of how to be a good listener comes up, psychologists often talk about the value of “perspective-taking” — that is, projecting ourselves into the lives of those we’re listening to. Scientists call this “perspective-getting,” in which one person uses questions and active listening to understand someone else’s feelings.

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Top 10 Human-Centered Change & Innovation Articles of March 2024

Innovation Excellence

Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. But enough delay, here are March’s ten most popular innovation posts: Agile Innovation Management — by Diana Porumboiu How to […]

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How to Use Generative AI to Turn Your Insights into Investable Ideas (Part 2)

IdeaScale

This article builds on our previous write-up (Part 1) where we demonstrated how to transform your initial thinking into a compelling value proposition.

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How to Make Small Talk with Anyone from Anywhere

Harvard Business Review

Small talk is a quasi-universal tool for initiating conversations with strangers from different cultures, for building a quick rapport, and for planting the seeds of deeper relationships — but how do you actually do it?

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How to Address a Resume Gap When Switching Careers

Harvard Business Review

In this article, the author offers practical advice to help you navigate your career switch when you’re worried about a widening gap on your resume. But what should you do if your job search has become a disheartening slog and the gap on your resume just seems to be growing wider by the day?

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