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Orchestrating Design Thinking and AI for a People-Centric Business Future

Tullio Siragusa

It’s a shift from business-to-business (B2B) and business-to-consumer (B2C) models to a more human-centric model: People-to-People (P2P). To cause meaningful disruption, businesses need to re-weave the human element back into their strategies, and leverage AI, refined by Design Thinking, to amplify their unique value proposition.

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You Are Being Digitally Disrupted – Do Something About It

The Inovo Group

These are primarily B2C companies (e.g., The ‘point-of-the-spear’ for many companies, especially those in B2C businesses, is the digitalization of marketing and customer relationships. Moreover, there is a spectrum of leadership commitment that will affect the path your journey takes. P&G), software (e.g., Birkinshaw, J.;

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The Future of Retail

Daniel Burrus

In the early 1990s, a technology-enabled disruption happened with the commercialization of the Web and the option to actually purchase goods or services via web pages, and eCommerce was born. Obviously, Hard Trends provide visibility to future disruptions and opportunities. . eCommerce Merges the Human with the Digital.

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5 Excuses of Companies that Don’t Innovate (And How to Overcome Them)

Moves the Needle

There’s a pervasive myth that suggests that all big companies need to get better at disruptive or breakthrough innovation. Do we care whether the $90 million came from disruptive innovation? ” To go one layer deeper, we hear these on a regular basis: This doesn’t work in b2c. Eric Ries came from b2c.). They don’t.

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Anticipate and Relate: Two Keys to Business Relationships That Last

Daniel Burrus

Yet the unfortunate reality is most in sales simply preserve the customer’s status quo as long as possible and too often, lose customers when fully predictable problems disrupt the product or service’s solution. Absolutely! So as mentioned above, sales is one of the most Anticipatory-minded careers out there.

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Key Issues in Innovation Management – Revisited – Part 2

Tim Kastelle

But incumbents would be willing to make changes if a new technology proves to be truly disruptive and the long-term benefits are worth it. Most companies will continue to favor a “safer” approach in the time ahead, even while facing disruption. The coming years, probably decades, will be determined by two major shifts.

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The Future of Key Accounts Management and Relationships in Consumer Goods – a methodology for change

mjvinnovation

Not to mention the major disruption caused to supply chains, manufacturing lines and different markets across the globe, all with their unique nuances as to how Covid-19 is changing the way of life. How has Covid-19 disrupted Key Accounts management and relationships? Consumer Behaviour.

Change 52