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AI Meets Design Thinking: Crafting a People-Centric Business Future

Tullio Siragusa

The internet, globalization, and the power of social media played their part, reshaping business perceptions. We transitioned from B2B or B2C to P2P. The catalysts for this change were manifold — the explosive growth of the internet, the seamless borders of globalization, and the unprecedented influence of social media.

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Authentic Leaders Humbly Serve Others

Tullio Siragusa

These leaders are good listeners who learn from and identify with those around them. This should be done not from an insecure perspective, but to ensure people are properly connecting to the overall vision in motion, and to also be open to learning what’s not working. The most powerful and effective leaders are servant leaders.

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Key Issues in Innovation Management – Revisited – Part 2

Tim Kastelle

The Stanford Social Innovation Review also looked at how to do this inside of not-for-profits. Research further confirms CX innovators to outperform their peers. That’s been the core issue in the work that I’ve been doing with the CSIRO. The coming years, probably decades, will be determined by two major shifts.