article thumbnail

Personalizing the Banking Experience with GPT and Chatbots

Acuvate

Banks are constantly exploring innovative ways to streamline their operations to offer an uplifted customer experience. One such transformative technology that has taken the world by storm is the combination of Generative Pre-trained Transformers (GPT) and chatbots.

article thumbnail

Personalizing the Banking Experience with GPT and Chatbots

Acuvate

Banks are constantly exploring innovative ways to streamline their operations to offer an uplifted customer experience. One such transformative technology that has taken the world by storm is the combination of Generative Pre-trained Transformers (GPT) and chatbots.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Employers: Help Your Workers Reduce Stress With Financial Wellness Education

Business and Tech

A recent Mental Wealth survey by Laurel Road, KeyBank’s digital banking platform for healthcare and business professionals, found that 72% of Americans under the age of 40 — Millennials and Gen Z — say managing their finances is a strain on their mental health.

article thumbnail

Application of advanced analytics and machine learning in the banking industry

hackerearth

Banks have always been custodian of customer data, but they lack the technological and analytical capability to derive value from the data. Whether it is a bank, non-bank, or fintech, competing in the banking revolution comes down to how efficiently the available data can be used to solve business challenges and better serve the customers.

article thumbnail

How Ajay Banga can “write a new playbook” and become the World Bank’s most consequential President

Christensen Institute

In fewer than five years, the World Bank has cycled through three Presidents. ” How might Ajay Banga write a new playbook for the World Bank? Some processes are explicitly defined, documented, and followed while others are habitual or routine ways of working together that have evolved over time.

article thumbnail

Top 5 Digital transformation use cases for the BFSI industry

Acuvate

“Digital banking,” “super apps,” “hyper-personalization,” “customer experience,” and “agility” — are the terms redefining the BFSI industry today. Additionally, even though banks invest large sums of money in contact centers for handling inbound customer queries, a majority of these calls are generic and repetitive.

article thumbnail

Forms Automation using Azure Form Recognizer

Acuvate

Documents continue to be the primary mode of communication between organizations. As compliance and security requirements change between organizations, industries, and regions, organizations amass a ton of documents in different formats, complicating the extraction of useful, meaningful information. Robotic Process Automation (RPA).