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Customer Experience Strategy: 4 Ideas for Creating Customer Focus

BrainZooming

The folks over at “Inside the Executive Suite” from Armada Corporate Intelligence addressed an important aspect of customer experience strategy this week: turning your organization’s claims of customer focus into real actions. Customer Experience Strategy: 4 Ideas for Creating Customer Focus. Making Customers Better Buyers.

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Capabilities and Leadership Close the Skills Gap in Manufacturing

Innovation 360 Group

Global manufacturing executives rank “skilled talent” as their #1 competitive differentiator. When it comes to innovation, building capabilities and applying the right leadership style give top performing manufacturers the edge over skills-focused peers. The Relationship of Capabilities to Leadership.

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The Pirate Approach to Innovation Leadership: How Thinking Like a Buccaneer Can Create Value for Your Enterprise

Qmarkets

However, the good news is that there are a few attributes of the privateer persona that can and should be emulated to enhance your innovation leadership skills (and we should emphasize that this doesn’t involve getting anyone to walk the plank). Good innovation leadership means remaining focused on three distinct horizons.

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The Pirate Approach to Innovation Leadership: How Thinking Like a Buccaneer Can Create Value for Your Enterprise

Qmarkets

However, the good news is that there are a few attributes of the privateer persona that can and should be emulated to enhance your innovation leadership skills (and we should emphasize that this doesn’t involve getting anyone to walk the plank). Good innovation leadership means remaining focused on three distinct horizons.

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The Art of Decision-making as an Innovation Leader

Idea to Value

These are without a doubt all very important topics, but they still pale in comparison to decision-making. And since they have gotten to leadership positions, they obviously have a lot of responsibility for the company – and also a lot to lose on a personal level. Accept that your strategy and business plans will always be wrong.

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Turning Intuition into Science©

MSSBTI

Understanding how your organization really functions and making decisions based on data that comes from this understanding, is critical to innovation, creativity, a competitive advantage and employee engagement. communication issues, silos, leadership). Identification of leadership style(s) throughout the organization.

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InnovationIQ – Score your Innovation readiness

Innovation 360 Group

It is an essential survival skill in a hyper-competitive world. How innovative is your organisation in comparison with the rest of your industry? It starts by reviewing your strategy, leadership, culture and capabilities for innovation – all summarised within the InnovationIQ. Where do you want to be by 2020?