How Empathy Can Be Your Secret Weapon
Digital Tonto
APRIL 2, 2023
Empathy, as powerful as it can potentially be, is widely misunderstood. It is often paired with compassion in the context of creating a more beneficial workplace. That is, of course, a reasonable and worthy objective, but the one-dimensional use of the term is misleading and limits its value. When seen only through the lens of making others more comfortable, empathy can seem like a “nice to have,” trait rather than a valuable competency and an important source of competitive advantage.
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