Innovation Excellence

JULY 15, 2024

GUEST POST from Greg Satell Every enterprise needs to innovate. It doesn’t matter whether you are a profit-seeking business, a nonprofit organization or a government entity, the simple truth is that every business model fails eventually, because things change over time. We have to manage not for stability, but for disruption or face irrelevance.

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Kainexus

JULY 15, 2024

Operational Excellence (OpEx) is a strategic approach that focuses on improving the efficiency and effectiveness of business processes to achieve superior performance. In the manufacturing sector, OpEx encompasses a range of methodologies and practices designed to streamline operations, reduce waste, enhance quality, and increase productivity. For manufacturing leaders , designing and implementing a robust operational excellence management system (OEMS) is a critical step toward realizing the fu

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Tullio Siragusa

JULY 15, 2024

The Interdependence of Empathy and Gratitude in Customer Experience In customer experience, empathy and gratitude are often discussed as separate virtues. However, a deeper examination reveals that true empathy cannot exist without gratitude. When businesses recognize and appreciate the patronage of their customers, they naturally develop a genuine understanding of their needs and desires.

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Sopheon

JULY 15, 2024

Consumer demand for sustainably produced products is surging, and CPGs must take notice. A recent study from McKinsey and NielsonIQ found that products that make environmental, social and governance (ESG) claims experienced 28% cumulative growth over a five-year period, compared to a 20% rate for companies that made no such claims.

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Innovation is key to overcoming crises. This guide outlines how businesses can navigate uncertainty by adapting strategies, embracing open innovation, and strengthening resilience. Learn how to reassess business models, engage external expertise, and build a robust innovation ecosystem. Explore the three phases of crisis response—from immediate adaptation to long-term transformation—and discover how collaboration accelerates progress while reducing costs.

Innovation

Rmukesh Gupta

JULY 15, 2024

Mike makes a great point about 100% agreement within our teams. When we start seeing an increase of 100% agreement on our point of view, it is time for us to do two things: 1. Stop sharing our point of view until every one on the team has shared their opinions, without in any way giving away where we are leaning towards. That way the teams can share their honest opinions rather than toe the line that we lean towards.

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Michael Roberto

JULY 15, 2024

Source: Inc.com Derrick Bransby, Michaela Kerrissey, and Amy Edmondson have published some fascinating new research on psychological safety in the Harvard Business Review. They found an alarming trend regarding new hires and their willingness to speak up. They write, "We studied more than 10,000 employees in a large organization and discovered that new hires’ psychological safety eroded swiftly.

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Underperforming Technical Team Learning Meeting Leadership 43

Carla Johnson

JULY 15, 2024

July 16, 2024 More than a decade ago, Google’s Project Aristotle famously found that psychological safety is the single top characteristic of team success for all employees. It’s no different today. If anything, feeling like you work in a culture where you can trust the people you work with is more important than ever.

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Exercises Culture Project Innovation 33

Harvard Business Review

JULY 15, 2024

The training process for a single AI model, such as an LLM, can consume thousands of megawatt hours of electricity and emit hundreds of tons of carbon. AI model training can also lead to the evaporation of an astonishing amount of freshwater into the atmosphere for data center heat rejection, potentially exacerbating stress on our already limited freshwater resources.

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Artificial Inteligence Training Data Resources 28

Harvard Business Review

JULY 15, 2024

Working with researchers, four companies used a data-driven approach to balance who was doing the office housework and who was getting promotion-making assignments.

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How To Data Company Resources 27

Harvard Business Review

JULY 15, 2024

Synthetic sponsorship programs are built for action, designed to catalyze moments of advocacy and advancement. But the most effective sponsor-sponsoree pairs start out slow to go fast. In this article, the author shares four strategies that sponsorees can use to maintain momentum in synthetic sponsorship pairings. Especially for pairings where the bond is built mainly through virtual interactions, such as in companies that have adopted hybrid work models or those with dispersed global workforces

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Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

Artificial Inteligence