Thu.Feb 06, 2025

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Feeling trapped,break out of the box with innovation ecosystems

Paul Hobcraft

Feeling trapped, break out of the box with Innovation Ecosystems We continue to fail to unlock the full potential of innovation. I continue to receive reports on the latest surveys on the management of open innovation and its progress. So little is said or discussed on changing the innovation system, it seems organizations are (really) comfortable with incremental or experimental innovation as the extent of their ambition.

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99% of Companies Failed to Do This Last Year

Innovation Excellence

GUEST POST from Art Inteligencia In today’s rapidly changing business landscape, one essential activity that 99% of companies failed to prioritize last year is conducting regular customer and employee experience audits. These audits are critical for understanding the current state and potential improvements needed to enhance engagement, loyalty, and satisfaction among customers and employees.

Company 90
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Innovative Work Models for the Future with Simon Hill

The Bliss Business Podcast

The workplace is evolving. As businesses navigate the shift to remote work, flexible schedules, and hybrid models, one question remains: How do we create work environments that drive both productivity and employee satisfaction? Join us for a conversation on The Bliss Business Podcast featuring Simon Hill , CEO of Wazoku. Simon has helped organizations around the world rethink traditional work models, embracing agility, collaboration, and innovation in the modern workplace.

Agile 52
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The End of Static Data: Conversational Analytics

IdeaScale

How AI-Powered Analytics Transforms Idea Management For years, organizations have relied on static dashboards and manual reports to analyze their innovation data. But as businesses generate more ideas than ever, traditional methods fail to provide the agility and depth needed to extract meaningful insights.

Data 130
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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m

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The Secrets of Customer Support Triage

Innovation Excellence

GUEST POST from Shep Hyken Recently, I had the privilege of being a keynote speaker on customer experience (CX) at a companys quarterly event. Following the speech, the CEO shared an insight into their approach to customer service and CX, comparing it to a medical emergency room.

Company 71