Thu.Jan 09, 2025

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15 Innovations in Retail – Past, Present and Future

Destination Innovation

Retail is a highly competitive sector of the economy. It has been characterised by major innovations and continuous evolution, driven by technological advancements and changing consumer preferences. Innovations from Years Gone By: Self-Service Stores (Early 20th Century) : Innovation : The concept of self-service stores, where customers could pick their own items rather than having a store clerk retrieve them, revolutionized retail.

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What Companies Succeeding with AI Do Differently

Harvard Business Review

In 2021, researchers at MIT and McKinsey teamed up to ask more than 100 companies how they were using AI in their operations and to learn what separated the highest-performing companies from the rest. They conducted a similar survey in 2023 to see what had changed. They found that the gap between leading companies and the rest had widened; that the payback-period for AI investments was much shorter; and that leading companies were better at identifying and implementing use cases that delivered p

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Why Gemba Walks Matter & How to Make Them Work

Kainexus

Gemba walks have become a widely adopted management technique. Leaders gain valuable insights into organizational value flow and often discover improvement opportunities by directly visiting the work environment. This collaborative approach involves employees sharing details about their tasks and the reasons behind them. Why are Gemba Walks Important for Organizational Success?

How To 75
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What Effective CEOs Do After Their First 90 Days

Harvard Business Review

Six actions to take to sustain progress, create profitable growth opportunities, and build a more capable organization.

Strategy 115
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Enterprise ABM Marketing Tools: A Marketers Guide

Savvy B2B marketers know that a great account-based marketing (ABM) strategy leads to higher ROI and sustainable growth. In this guide, we’ll cover: What makes for a successful ABM strategy? What are the key elements and capabilities of ABM that can make a real difference? How is AI changing workflows and driving functionality? This Martech Intelligence Report on Enterprise Account-Based Marketing examines the state of ABM in 2024 and what to consider when implementing ABM software.

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The Case for Adopting a Product Operating Model

Planview

When Dr. Mik Kersten published Project to Product a groundbreaking book that introduced the Flow Framework just over six years ago the term product operating model was relatively new. At the time, many leading software companies already knew how to organize people through a product-oriented mindset. Among other practices, they supported persistently funded, cross-functional teams led by product managers to iteratively deliver value.

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Research: How Top Reviewers Skew Online Ratings

Harvard Business Review

Online platforms from Amazon to Goodreads to IMDb tap into the so-called wisdom of the crowd to rate products and experiences. But recent research suggests that more experienced buyers tend to select better products and therefore expect higher quality, which leads them to rate more stringently. This means that higher-quality products could paradoxically receive lower average ratings than their less-sophisticated competitors.

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Creating A Connected Human Experience

Innovation Excellence

Empathy Meets Technology GUEST POST from Shep Hyken Because of AI, so much has changed in the way companies do business. The technology hit a tipping point when ChatGPT and other generative AI solutions moved from behind the scenes to public awareness in November 2022.

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Living a Legacy: Empathy, Purpose, and Mindfulness with Kyle Gabhart

The Bliss Business Podcast

Living a Legacy: Empathy, Purpose, and Mindfulness Join us live on The Bliss Business Podcast as we welcome Kyle Gabhart , Managing Partner of Bluegrass Legacy Group , for an inspiring conversation about what it truly means to live and lead with legacy. In this episode, well explore: + How empathy can strengthen leadership and foster deeper connections + The role of purpose in guiding decisions and building meaningful impact + Why mindfulness is a key ingredient for intentional living and lead

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The most influential management concept of 2025: Noise

Idea to Value

Every now and again, I come across a book which fundamentally changes the way I look at management. And when I started to understand noise , it has been nothing short of revolutionary, because it flips a common management “principle” on its head: Your teams, including management, are constantly making ineffective judgement decisions due to arbitrary factors, and many decisions would be more effective if people did not make them at all A bold claim, I know, but one which the evidence