Thu.Oct 31, 2024

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Airlines Are Soaring to New Heights in Passenger Satisfaction

Innovation Excellence

GUEST POST from Shep Hyken There’s good news for those who fly the friendly skies. The experience is getting better. If you think about it, airlines have a simple product experience. It’s a plane that moves people. Safety is the number one priority. Beyond that, get the passengers to the destination on time.

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A Toolkit to Help You Manage Uncertainty Around AI

Harvard Business Review

Uncertainty around AI takes different shapes and forms, but we can boil it down to three main categories that every manager should consider: state, effect and response uncertainty. State uncertainty occurs when managers lack sufficient information to predict market trends and changes. Managers experiencing this type of uncertainty face challenges in understanding AI’s current capabilities and potential developments.

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Technology Trends – Sensors

eZassi

Sensors Rank as a Critical Component for Industry Innovation and Competitiveness Sensor technology is transforming industries by providing real-time monitoring of supply chains, product quality, and consumer interactions. For sectors like CPG, Defense, Manufacturing, and Energy, sensors offer crucial transparency and superior control. By tracking key conditions such as temperature, moisture, pressure, and handling, businesses can ensure product safety, optimize logistics, and reduce waste.

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Research: The Rules of Using Playful Nicknames at Work

Harvard Business Review

A series of studies with more than 1,100 U.S.-based adults found that nicknames can have positive effects — sometimes.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?

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Why Deming’s Management Philosophy is More Relevant Today

Rmukesh Gupta

Premise Edwards Deming has been one of the most influential figures when it comes to management thinking. He is known as the father of the quality movement and was hugely influential in post-WWII Japan, credited with revolutionising Japan’s industry and making it one of the most dominant economies in the world. There is a lot that has been written about him, his management philosophy and the impact he had while he was still operating.

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Future of Business: Reid Hoffman on Managing Technological Change and Innovation

Harvard Business Review

A conversation with the thought leader and serial entrepreneur about managing innovation in the age of generative AI.

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When the World Is Too Distracting — and It Feels Impossible to Work

Harvard Business Review

As much as we wish we could, we can’t eliminate uncertainty in the world. But we can control how we respond to it, and one of the ways that we can respond is to help create workplaces where people feel seen, supported, and able to contribute meaningfully. This article includes a curated list of HBR articles and podcast episodes to help you manage yourself, your team, and your organization when you’re consumed with what’s happening outside of work.