Turn the Shop Around
Destination Innovation
FEBRUARY 22, 2019
Consider the shopping experience for a housewife in the 1920s. She would go from one small store to another – meat from the butcher’s, bread from the bakery, fish from the fish monger, cans and vegetables from the grocer’s, household items from the hardware store and so on. At each shop she would have to queue behind other customers as the shopkeeper fetched each item the customer wanted from the shelves behind the counter.
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