Thu.Feb 02, 2023

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How to Overcome a Possible Economic Recession with Continuous Improvement


At the outset of 2023, concerns about economic conditions and a possible worsening recession are top of mind for most business leaders.

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Frontier Airlines Ends Human-to-Human Customer Service

Innovation Excellence

GUEST POST from Shep Hyken In a bold move to cut costs, Frontier Airlines announced that it would no longer offer human-to-human customer support. As a customer service expert, I was surprised at this move.


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How to Prepare for the Future of Work: Key Drivers & Best Practices


The ‘Future of Work’ is a much-talked-about topic evoking a sense of uncertainty in an increasingly uncertain world characterized by accelerating technological advances and shifting cultural imperatives.

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Cultivating Prescience to Increase Innovation

Innovation Excellence

GUEST POST from Art Inteligencia Prescience is the ability to foresee or predict the future with accuracy. Although it may be perceived as a supernatural power, prescience is actually a skill that can be cultivated through practice and dedication.

Tips 73
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ERM Program Fundamentals for Success in the Banking Industry

Speaker: William Hord, Senior VP of Risk & Professional Services

This exclusive webinar with William Hord, Senior VP of Risk & Professional Services, will explore the foundational elements you need to start or validate your ERM program. He will also dive into topic definitions, governance structures, and framework components for success.

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Sappi's best practices for successful sustainable innovation


For the past several months, Sopheon has been sharing perspectives on sustainability and climate change mitigation through an innovation and product development lens in the Thriving Sustainably webinar series. Manage strategy to execution Manage innovation Manage portfolio

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Top 10 Human-Centered Change & Innovation Articles of January 2023

Innovation Excellence

Drum roll please… At the beginning of each month, we will profile the ten articles from the previous month that generated the most traffic to Human-Centered Change & Innovation. We also publish a weekly Top 5 as part of our FREE email newsletter. Did your favorite make the cut?

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Ricky Ray Butler, CEO Of California-Based BENLabs, Will Explain How Artificial Intelligence Can Help Unlock Creativity At LEAP 2023's DeepFest

Entrepreneur - Innovation

With over 18 years of experience in digital entertainment, Butler is known to have pioneered the use of AI technology within the entertainment and media landscape. Technology

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100 Reasons Why You Don't Get Your Best Ideas At Work

Idea Champions

Since 1987, I've asked 2,500 people where and when they get their best ideas. Less than 2% have said "the workplace." Based on my 33 years of working with a ton of innovation-seeking organizations, here's my take on WHY you don't get your best ideas at work: 1. Too much to do, not enough time.