Wed.Jul 21, 2021

What are the Challenges to Government Intrapreneurship?


Government innovators face specific challenges: regulations, compliance issues, cooperation with numerous other branches of government.but they also access some of the most technical and influential trends of our time. The post What are the Challenges to Government Intrapreneurship?

The Ambiguity Effect bias

Idea to Value

Why do so many companies keep making the “wrong” decisions time and again? And what impact does this have on innovation projects? It may be linked to a cognitive bias called the Ambiguity Effect bias.


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IM Award Lessons: Improving Customer Success Through Innovation


Grant Thornton International, a Fortune 500 company, is a winner of the IdeaScale 2021 Innovation Management Award for Best Innovation.

The cost of delaying innovation

Jeffrey Phillips

Right now, as we (hopefully) emerge from the COVID pandemic in late summer 2021, there is a real debate underway in a lot of corporations. The debate is about whether or not to fund innovation work, and if the decision is positive, how much to spend or invest in innovation.

Bridging the Online and Offline: How to Apply Product Thinking to Expanding Your eCommerce Business

Speaker: John Cutler, Product Evangelist and Coach at Amplitude

In a post-COVID world, online retailers are forced to reevaluate their position and address the challenge of adopting new customer experiences. Even brick and mortar businesses are integrating more digital approaches to CX -- testing out loyalty programs and subscription-based models. Join John Cutler, Product Evangelist and Coach at Amplitude, for this enlightening discussion on the current state of the ecommerce landscape.

Investigation Response: Disarming Innovation: Innovate UK

The Future Shapers

Governments around the world have spent eye watering sums of money in response to the Covid pandemic but it seems that many of the schemes have not been delivered efficiently.

Miro vs Mural: A Features Comparison

Which of these virtual whiteboard and collaboration tools comes out on top? Review our analysis here. We’ve covered a lot of digital design thinking and innovation tools in the last few months, including top options Miro and Mural.

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Employee Spotlight: Jen Lang


Meet Jen Lang—Pittsburgh-born and raised Account Manager who’s filled with surprises from her time living in the Sin City. Get to know Jen below! Q: Why did you choose Brunner? A: Brunner has a fantastic reputation and the people I met with made me feel like part of the team from the first conversation. Q: Where were you born? A: Pittsburgh. Q: Do you have any siblings? A: No, just me. Q: What hobbies did you have in high school? A: Art & volleyball. Q: Where did you go to college?

Practical Ways to Nurture Your Business Relationships

The Human Factor

A 2021 study revealed that 31% of customers abandon commercial entities because they failed to personalize business relationships. This places immense significance on business relationships and their contribution to commercial sustenance.

Tips 36

Familiarizing Potential Future Customers With Your Products

The Human Factor

Image Source. We all want to sell as many of our products as possible. Part of this entails ensuring people know about your product. You can have the best offerings on the market, but if nobody knows they exist, you aren’t going to make many sales.