Tue.Jan 21, 2020

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Exploring the Connection between Idea Management and Customer Experience

IdeaScale

Managing the innovation process can help you improve customer experience with your brand.?. Delivering top customer experience is a main goal of companies across all industries. The key is standing out from the competition, but this isn’t always easy. The solution is to combine customer data with product information to form innovative ideas. This process, known as idea management, is what drives business and improves the customer experience.

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Visiting The Intrapreneurs’ Factory

Innovation Excellence

Recently I had the opportunity to interview Nicolas Bry, Orange Startups Studio Founder, about his new book The Intrapreneurs’ Factory. Nicolas entices Orange employees in engaging as intrapreneurs, bringing their idea to life within Orange business. Nicolas is equally a passionate expert for innovation labs exploring new business.

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Innovation isn’t supposed to be fun

Idea to Value

Gary Pisano, a Harvard Business School Professor, wrote an excellent article in HBR last year on the hard realities of what innovative company cultures actually look like, which I highly recommend every aspiring innovator to read. The bottom line? The inspiring and comfortable attributes, such as freedom, low hierarchy, and tolerance for failure that are associated with innovative company cultures are universally appreciated, accepted, and adopted.

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How to Build a Future-Proof Strategy

HYPE Innovation

The third in HYPE's series on the ten most-often-asked questions about strategic foresight, this post offers guidance, practical tips, and examples of how to build future-proof strategies. Usually, a strategy boils down to four elements: a vision, strategic goals, strategic choices, and key means of execution (e.g., strategic initiatives or must-wins).

Strategy 191
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Is Germany the World’s Most Innovative Country?

Innovation Excellence

The latest Bloomberg Innovation Index is out (2020 edition), and Germany has risen to first place, breaking South Korea’s six-year winning streak, while the U.S. fell one notch to No. 9. “Innovation is a critical driver of growth and prosperity. China’s move up the rankings, and the U.S. drop, is a reminder that without investment.

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Change Management Strategy

Cascade Strategy

Today we’re going to cover change management strategies. We plan to dive deeper into this topic over the coming months, so this piece will serve as a foundation. By the time you finish reading this you’ll have: A clear definition of what a change management strategy means. The key elements you need for a winning change management strategy. How you can measure the success of your change management strategy.

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Avoiding Analysis Paralysis: When to Make a Decision

New Markets Advisors

I recently spoke with the newly appointed Head of Product for the innovation lab at a large financial services company. Given that she had… Continue reading on New Markets Insights ».

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Reclamation awards $75,000 for ideas that lower cost of continuous streamflow monitoring

Innocentive

The Bureau of Reclamation partnered with the U.S. Geological Survey for a prize competition seeking innovative ideas to significantly reduce the cost of continuous streamflow monitoring compared to current methods while also increasing the availability of streamflow data.

Survey 40
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How Do I Assess This Firm's Culture Before Taking a Job?

Michael Roberto

Source: SHRM Joann S. Lublin wrote a Wall Street Journal column last week about assessing the organizational culture of a firm at which you are considering taking a job. She offered five tips for how to identify warning signs that a culture might not be the right fit for you. I thought her first strategy was particularly useful. Lublin argues, "Identify Who and What Count.

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How Einstein Would Solve a Problem If He Only Had an Hour

Idea Champions

Other Einstein quotes. Our half-day workshop on this.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Innovate, Adapt, Overcome: How to Beat a Recession with Idea Management & Continuous Improvement

Qmarkets

In the precarious economic climate, a global recession is an ever-present danger. However, by developing an innovation strategy that anticipates a downturn, you can help your enterprise weather the storm and even uncover lucrative ways to gain a competitive edge. Read on to discover how you can transform a recession into a rejuvenation. U.S job losses skyrocketed during the peak recession years 2008-2010 Given the devastating impact of the 2007-08 financial crisis, it’s little wonder that compan