Mon.Apr 10, 2023

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Think Mathematically to Solve These Puzzles

Destination Innovation

This short video is one of the lectures in the Udemy online course – How to be a Brilliant Thinker. The post Think Mathematically to Solve These Puzzles appeared first on Destination Innovation.

Course 136
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All the Important Things I Learned from Bill McDonald

BrainZooming

I'd just moved to Kansas City and heard Bill McDonald, the founder of Kansas City Infobank, interviewed on the Mike Murphy radio show. I wrote Bill a letter following the show and eventually went to work for him six months later.

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Should You Let Employees Break the Rules to Make Customers Happy?

Harvard Business Review

Empowering frontline workers to take small actions, like waiving a fee or allowing a return outside of the window, can boost the loyalty of both customers and employees.

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Is China Our New Sputnik Moment?

Innovation Excellence

GUEST POST from Greg Satell When the Soviets launched Sputnik, the first space satellite, into orbit in 1957, it was a wake-up call for America. Over the next year, President Eisenhower would sign the National Defense Education Act to spur science education, increase funding for research and establish NASA and DARPA to spur innovation.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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Health Care Systems Need to Better Understand Patients as Consumers

Harvard Business Review

They must become more sophisticated in how they use data to gain visibility into patients’ behaviors and decisions.

System 93
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Embracing AI and Automation: The Future of Work and Business Sustainability

Tullio Siragusa

Embracing AI and Automation: The Future of Work and Business Sustainability The rapid advancements in artificial intelligence (AI) and automation have generated a lot of discussion about their potential impact on the workforce, business processes, and society at large. As businesses grapple with these emerging technologies, they must be prepared to adapt and leverage them to remain competitive and sustainable.

More Trending

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Creating a Single Customer View: How a CDP Can Help Your Business Achieve It

Acuvate

The current fast-paced and digital era calls for businesses to understand their customers better than ever before. Since its results are highly rewarding it is difficult to overlook them. A Customer Data Platform (CDP) offers a complete view of the customer, which can be challenging when customer data is scattered across multiple systems and channels.

Data 52
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Value Stream Discovery | LinkedIn Audio Event Special

Moves the Needle

It’s likely you’ve heard the term “Value Stream” tossed around quite a bit without much context or definition. This is a shame, as creating greater efficiency without understanding an organization’s value streams is likely to result in decreased efficiency. A value stream consists of all the steps or processes an organization goes through to deliver a product or service to the customer.

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How You Handle Low Performers Can Hurt Morale and Drive Away Your Best People

Michael Roberto

I recently re-read a post from The Society for Human Resource Management (SHRM) about a study conducting by Eagle Hill Consulting. The post focuses on the highly detrimental impact of not acting to address low performers in your workplace. Here's an excerpt from the SHRM blog post: These findings, drawn from a survey of more than 1,700 professionals from across the private, nonprofit and government sectors, are detailed in a research report by Arlington, Va.

Survey 55
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How Do I Stay Motivated After Surviving Layoffs?

Harvard Business Review

A leader must embrace uncertainty and keep her team motivated after layoffs.

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How Mature Companies Are Scaling Transformational New Businesses

Scaling transformational innovations in large companies is challenging due to ‘Company Fit’ issues, which arise when the resources, processes, and priorities (RPPs) of the core business are not aligned with the needs of the new business. Many companies have learned how ambidexterity—the ability to both ‘exploit the present and explore the future,’ can help them address these issues for ideation and incubation of new innovations, but scaling transformative business innovations remains a challenge

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Value Stream Discovery

Moves the Needle

Note to reader: If you’d like an audio experience instead, please click here It’s likely you’ve heard the term “Value Stream” tossed around quite a bit without much context or definition. This is a shame, as creating greater efficiency without understanding an organization’s value streams is likely to result in decreased efficiency. A value stream consists of all the steps or processes an organization goes through to deliver a product or service to the customer.

LEAN 40