September, 2011

article thumbnail

Replacing the Boss at Apple & Yahoo: A Tale of Two Tims

Bill Fischer

Replacing the boss in any organization is more often than not a source of great anxiety for all stakeholders involved. And, in fact, the "bigger" the boss -- the more visible, more iconic (or even the more iconoclastic) -- the greater the risks envisioned. Over the past few weeks, we've [.

40
article thumbnail

Who is the Mother of Invention?

Bennett Cherry

Oh, yes, I now remember that Necessity is the Mother of Invention. Sorry, Plato, I had to borrow your quote here as I was reminded today by a former student that simple innovations are often the best innovations. See for yourself by watching this short video.

Video 40
article thumbnail

Alignment Diagrams

Boxes and Arrows

Did you ever get bounced around between departments when interacting with a company or service? This happened to me recently with my credit card: the card issuer and the bank backing it seemed to disagree who was responsible for my problem. Each blamed the other. I got caught in the middle. My communication with them also crossed multiple channels. For some things I used their website, for others I had to call.