Sat.Sep 13, 2014 - Fri.Sep 19, 2014

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Five Things They Didn’t Teach Me in School About Being a User Researcher

Boxes and Arrows

'Graduate school taught me the basics of conducting user research, but it taught me little about what it’s like working as a user researcher in the wild. I don’t blame my school for this. There’s little publicly-available career information for user researchers, in large part because companies are still experimenting with how to best make use of our talents.

Data 111
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Getting idea management to work: Interview with Wazoku CEO Simon Hill

Improvides

In my latest exclusive interview, I speak to Simon Hill, voted Guardian Small Business Leader of the Year and CEO of Wazoku on what it takes to get idea management systems to actually deliver results. Over the past 5 years, there has been a lot of buzz about software tools which can help companies become more […]. Originally published at Getting idea management to work: Interview with Wazoku CEO Simon Hill.

Insiders

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Driven to Death by the Rate of Innovation

InnovationLabs

We recently had a fascinating meeting with a prominent venture capitalist based in Palo Alto, and during the course of our conversation about the pressures that his portfolio companies are under he used a fascinating phrase to describe the tech industry as a whole. He said that the lagging companies, many of which are not […].

Course 57
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Why Wells Fargo Says Diversity of Thought is Essential to Innovation

Innovation Leader

Without the rights kinds of people on a project team, says Mike Duke, the Chief Innovation Architect at Wells Fargo, progress can stall. "Diversity of thought is critical," Duke says.

Project 40
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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

Software leaders who are building applications based on Large Language Models (LLMs) often find it a challenge to achieve reliability. It’s no surprise given the non-deterministic nature of LLMs. To effectively create reliable LLM-based (often with RAG) applications, extensive testing and evaluation processes are crucial. This often ends up involving meticulous adjustments to prompts.

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GameStop’s Technology Institute Explores Future of Retail

Innovation Leader

In March, the $9 billion videogame retailer created the GameStop Technology Institute to help it develop new experiences and offerings for the "empowered consumer.

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Humana Exec on Consultants, Mix of Projects, Reporting to CEO

Innovation Leader

Nate Bellinger of Humana talks about the 15-year history of Humana’s innovation initiatives and some of the lessons they’ve learned as it has evolved.

Report 40