Business Model Canvas for User Experience

Grasshopper Herder

The Business Model Canvas is the tool of choice for a business dashboard. It very much appeals to the business guy in me. It irks the UX part of my brain. Business Model User Experience business model business model canvas business plans user experience

Tools 63

The Last Word on This Election Year


All week I have been trying to devise a clean getaway post for the year 2012 and it has been a struggle. Then performance on demand, Wall Street Journal columnist Peggy Noonan did the heavy lifting for me in this weekend’s edition of her column, Declarations.

Data 52

Listening to Your Employees through Surveys


People are the foundation of an organization and cannot run a business without employees. In every organization, employees are the most valuable assets that should be given much importance. Without them an organization will not run successfully.

2012 Innovation Resolution: Turning Ideas Into Money

Robert Brands

Innovation is an indispensable force that turns ideas into money. It is the lifeblood of any organization.

Three Keys to Accelerating Innovation through Connecting and Collaborating Outside your Organization

Speaker: Gordon Vala-Webb, Author, Speaker and Consultant, Building Smarter Organizations

From his upcoming book, Building Smarter Organizations, Gordon will do a deep dive into connecting and collaborating with those outside your organization to accelerate innovation. Gordon will provide practical strategies to connecting and working with the "nearside" of suppliers, partners and alumni in order to accelerate innovation.

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Business Model Canvas for Puppies (part I)

Grasshopper Herder

TaskRabbit launched a new business: Puppies-as-a-Service I think it's a fabulous idea and it'll make a great example to use with our new Business Model Canvas. Business Model business model business model canvas business plans puppies user experience

What is User Experience?

Grasshopper Herder

Your job is to make the user happy. The user doesn't care about your features or how you make their problems disappear, they care about being happy. User Experience lean user experience leanux user experience ux


12 Random Customer Development Tips

Grasshopper Herder

Customer development is hard. It takes work to get it right and you'll always be improving your technique. Here are a few tips I like to keep in my head while I'm getting out of the building. Customer Development Lean Startups

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10 Lean Startup Machine Tips and Tricks

Grasshopper Herder

I was at Lean Startup Machine in New York last weekend and I was so impressed by a post by Cindy Alvarez that Trevor distributed, 10 Things I’ve Learned, that I decided to blatantly copy her and create my own top ten list. Unfortunately I’m a terrible editor. So here are 21 things: …and the [.]. Lean Startups and Customer Development


Building A Collaborative Innovation Playbook

Speaker: Greg Satell, Innovation Advisor, Speaker and Author

From his newly released book, Greg Satell has researched how people and organizations successfully innovate. We are excited to have Greg join us for a session that will draw upon these insights and provide a playbook for how to define the right innovation strategies for your organization to overcome the specific challenges that your organization faces and dramatically improve your innovation effectiveness.

Business Model Canvas for Puppies, part II

Grasshopper Herder

When we last left off, our intrepid Puppies-as-a-Service Business Model Canvas was looking pretty good. We'd finished off the product/market fit side of the canvas. Business Model business model business model canvas business plans puppies user experience

Brands In Memoriam 2012


Frequent readers of this blog know that I am obsessed with the concept of creative destruction , the intangible but daunting market force where an invention that is vital takes out that which has become defunct, and the nascent replaces the established.

What is Gamification?


The application of the mechanics and techniques of games to non-game related contexts is called gamification. The basic thinking behind the process of gamification is to encourage participation of people in certain events.

Crowdsourcing – Welcome to the Future


Back in 2006, Jeff Howe came up with the word “crowdsourcing” as a term for a new way of hiring people. In reality, it’s not new at all, but we’ll get to that in a minute.

A Strategic Approach to Open Innovation

Speaker: Jeffrey Phillips, Senior Consultant, OVO Innovation

This action-packed session examined the critical questions you should ask as you establish an open innovation framework: which technologies or ideas? Which partners and how many? Which methods? By taking a strategic approach to open innovation, you’ll find the right ideas or partners more effectively, and you’ll accelerate new products to market more quickly. This was a great session you don’t want to miss.

Our Real Work Begins


It has been over a week now since our Presidential Election, a good time to reflect. A broad consensus would seem to exist that it is good the election is over — on this we can all agree, and hey, that’s a start.

Back to Business


Last week more than eighty corporate CEOs signed and published a manifesto, agreeing that our nation needs both spending cuts and revenue increases to move forward. It was a simple, clear statement, meant to advise Congress and our soon to be elected President that it is time to break the stalemate.

Debate Takeaways Tallied Tactfully


I try hard in this blog to leave out my personal politics, which isn’t all that hard to do since I consider the topic of business innovation and its various threads to be about as nonpartisan a subject as there should be.

Don’t Fear the Fad


As an investor, can you ever know for certain if that newfangled gizmo come to market is the real deal or a fad? Let’s try it a different way—perhaps everything is a fad, until it’s proven otherwise. Bread, most likely not a fad.

6 Keys to Making Collaborative Innovation Successful

Speaker: Soren Kaplan, Founder of InnovationPoint

We are excited to launch the Collaborative Innovation Webinar Series with Dr. Soren Kaplan. His just released book, "The Invisible Advantage," provides actionable insights into how any organization can create a culture of innovation, an environment that promotes freethinking, an entrepreneurial spirit, and sustainable value creation at all levels and across all functions. By registering for the webinar, you will get a free excerpt from his book.

Learning from Mars


Edutainment No More


About a year ago I wrote the following article at the request of ACM Computers in Entertainment for the debut of their redesigned site, which launched last week. It is a bit longer than my usual posts, but for those interested in the topic, hopefully it will inspire good thoughts and discussion.

Crowdsourcing city development


In this world, it is sometimes difficult to get the big cities off the ground. For cities like Detroit, bringing back that old life, what made it once the bustling and attractive city it once was, is a necessity.

Build Measure Learn vs. Learn Measure Build

Grasshopper Herder

The Build Measure Learn loops is backwards. There is a presumption that if you build something and slap some analytics on it then you will inevitably learn. Lean Startups and Customer Development build measure learn Minimum Viable Product startup

The Leadership of Open Innovation

Speaker: Paul Sloane, Director, Destination Innovation

Paul Sloane is a well-known author and speaker on open innovation. In this session, Paul takes us through examples of successful open innovation programs to explore the breadth of what open innovation can be for organizations and the value it can bring. This was a great session you don’t want to miss.

Problems Don’t Exist

Grasshopper Herder

Entrepreneurs should stop talking about abstract solutions and frame their pitches in terms of solving real problems, but I was wrong. Problems don't exist. Lean Startups and Customer Development early adopters problems


The Risk of Building the Wrong Stuff

Grasshopper Herder

As business people, we need to manage our risks. We sound very intelligent when we do this, but it occasionally leads to incredibly stupid behavior. Lean Startups build measure learn

User Experience is Not a Feature

Grasshopper Herder

Is anyone else out there sick of signing up for on-line products that don't do what they promised? It's only an MVP" is a poor excuse for bad user experience. Customer Development Customer Support Entrepreneurship User Experience customer support Minimum Viable Product MVP user experience ux


Business Model Canvas, Iteration, and Marshmallows

Grasshopper Herder

I have a love hate relationship with the Business Model Canvas. Steve Blank uses it brilliantly in his Lean Launchpad class, I've had less success. Business Model business model business model canvas business plans


Models, Strategies and Tactics for Accelerating Innovation through Collaboration Outside the Organization

Speaker: Paul Campbell, VP of Innovation, Schneider Electric

We are excited to have Paul Campbell, an expert in corporate entrepreneurship, covering some of the strategies and tactics he has repeatedly used to transform corporate innovation programs. In this session, Paul shares his experience innovating in new and adjacent markets through a deft deployment of open innovation, business accelerators, venturing, M&A, R&D, business development and strategy team leadership.

Communicating User Experience

Grasshopper Herder

We endlessly debate, only to be frustrated by a 10 px difference in alignment that could be easily understood if we were in the same room and could point to it. Lean Startups and Customer Development User Experience drawing how to draw lean user experience user experience

Triangulating the User Experience

Grasshopper Herder

It's not just about Customer Development. I'm a massive fan or Customer Development but that cannot be the only tool in your toolbox. Customer Development User Experience lean user experience leanux user experience ux

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Social Media Gurus

Grasshopper Herder

This is my socially incorrect feeling whenever I get cornered at a networking event by someone proclaiming themselves to be a social media guru. Managing Entrepreneurship guru social media


Grasshopper Herder

This site will go dark tomorrow in solidarity with Wikipedia, Reddit, and others. Uncategorized censorship PIPA SOPA


The 2018 Business Guide to Implementing an Innovation Program

In today's fast-changing world, companies must have the ability to evolve to fend off competitors, attract new customers, and retain existing ones. Innovation powers this evolution. No industry sector anywhere in the globe, from traditional and stalwart ones such as banking and agriculture to relative newcomers such as software and technology companies, can ignore the need to innovate.