2013

Lean Startup in the Enterprise Anti-Pattern: The Lean Waterfall

Grasshopper Herder

More enterprise scale companies are drinking the lean Kool Aid and starting to implement Lean Startup. In doing so, they are failing at the most basic level.

LEAN 114

Optimizing UI icons for faster recognition

Boxes and Arrows

What makes an icon a valuable addition to the interface, rather than a mere decorative element? Intuitiveness, aesthetic value, memorability, intercultural perception?

The connected organization

Xplaner

A webcast I did on 27 June 2013 to explain connected organization concepts to the U.S. cooperative extension, an American government outreach organization. Blog posts Videos

Innovating When Opportunity Knocks

Technology Created

“Too often, the opportunity knocks, but by the time you push back the chain, push back the bolt, unhook the two locks and shut off the burglar alarm, it’s too late.” – Rita Coolidge. Being a technologist is all about solutions. OK, it’s about a lot more than that.

The 5 Competencies of Highly Innovative Organizations

Speaker: Dr. Ankush Chopra, Professor of Strategy, School of Management Fribourg

Professor Ankush Chopra studied over 100 companies in North America and Europe to seek answers to the above questions. He found that companies across the world use the same set of competencies to become successful innovators. In this webinar, he shows how you can use these insights to develop and lead an innovative organization.

Brands in Memoriam 2013

CorporateIntel

Amazon CEO Jeff Bezos made a spectacular impact recently when he went on 60 Minutes the day before Cyber Monday and gave us a glimpse at the future—a fleet of small delivery drones he branded Prime Air.

More Trending

Piloting Into the Future: Solar Impulse

Bill Fischer

The future has often been built by those who are a bit out ahead of the rest of us; not afraid to dream, and perseverant enough to ensure that their dreams are realized. In the process, we all move forward as well.

Earnings Look Good. But Where Are the Jobs?

BPI Thought Leadership Media Coverage

& This article talks about the state of the current job market in America

U and I in Assurance

Tata Consultancy

Sivaraman Ganesan. VP and Global Head, Assurance Services. Human-computer interfaces have evolved steadily, perhaps stealthily over the years. Depending on our initiation into the world of computers, our experiences have ranged from variants of punchcards, keyboards, the mouse and of course touchpads and icons. For sure, tactile screens are all the rage now while voice recognition and eyeball-tracking seem to be on the prowl.

Let Them Pee: Avoiding the Sign-Up/Sign-In Mobile Antipattern

Boxes and Arrows

This is an excerpt from the upcoming Android Design Patterns: Interaction Design Solutions for Developers (Wiley, 2013) by Greg Nudelman. Anything that slows down customers or gets in their way after they download your app is a bad thing.

Assessing and Fostering a Culture of Innovation

Speaker: Magnus Penker, CEO & Founder, Innovation360 Group

Welcome to an interactive empowering session on how to sharpen your future through innovation management, which can help guide your company’s goals. During this webinar, Magnus Penker, international thought leader and author, will dive into how to assess and foster culture and capabilities for innovation.

A Truly Ambitious Product Idea: Making Stuff for People

Boxes and Arrows

When I was eleven, my parents bought a Mac Plus. It had a tiny monochrome screen, a floppy drive, and 1MB of memory. And it came with something called HyperCard. HyperCard let you make stuff. It had documents called stacks , each a series of cards – similar to PowerPoint today.

Emotional Design with A.C.T. – Part 2

Boxes and Arrows

Back in Part 1 , we looked at how the emotions expressed by people and products communicate personality traits over time.

How to Breathe Life Into Personas

Boxes and Arrows

Personas are essential when you are working on a project and don’t know the target audience very well. For instance, not every designer has experience in fashion or banking. Creating a model of your target audience may help you and your stakeholders feel significantly more empathy for those people.

Context matters

Boxes and Arrows

What makes a marketing e-mail or newsletter efficient? One can judge, for instance, by the number of users that opened the message or clicked on a specified element representing primary action, such as a product link or button.

5 Product Traps - And Better Paths

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

Is your agile team overloaded with feature requests, with no time for discovery? Do your roadmaps read like impossible wish lists? Well, you’re not alone. It may seem impossible now, but what if we said that with a few changes, you could be meeting deadlines with the ability to predict progress with accuracy, be happy with your progress against the roadmap, and be making time for near-continuous discovery? Johanna Rothman has seen this all too often across many different organizations. She will take us through five common traps that agile product teams fall into – and likely you are in several of those traps right now. And good news - she has ways to avoid them!

Living Lean

Grasshopper Herder

Lean Startup is not easy. It sounds easy when you hear Eric talk. "I''ll I''ll put up a launchrock page! Now I''m a Lean Startup." Sorry. it doesn''t work like that. Lean Startups Managing Entrepreneurship Minimum Viable Product MVP

LEAN 92

The Power of Collaboration

Boxes and Arrows

A quote that I stumbled on during grad school stuck with me. From the story of the elder’s box as told by Eber Hampton, it sums up my philosophy of working and teaching: “How many sides do you see?”. One,” I said. He pulled the box towards his chest and turned it so one corner faced me.

Soldiers & Hessians, Ronin & Ninja

Boxes and Arrows

When UX’ers talk, they tend to talk about process, but the ability to deliver an innovative user experience starts before kickoff and lasts after the launch. Repeatable success in UX depends on the right culture.

Are You Going Soft?

Boxes and Arrows

When was the last time you read your resume? Go ahead and give it a look. Read your last job description. It’s impressive, right? Chances are, you emphasize your accomplishments, your ability to create stunning deliverables, and your extensive knowledge of the user experience practice.

What Users Want: How and Why to Build Knowledge into Your Product

Speaker: Nils Davis, Principal, NPD Associates

Usage data allows PMs, the product team, and the whole organization to make better decisions. Good usage intelligence gives you the ability to be smarter, more active, more decisive, nimbler, and to minimize risk. But what if you don't have that data - such as before you have users? Or, what if the right decision seems to fly in the face of the data you have? Or, what if your product offers more than just the standard features? To get deeper into these questions, Nils Davis asks, "What is the most interesting thing about Instagram?" (Because who doesn't like a product that Facebook paid $1 billion for when it had fewer than 50 employees and no revenue?) Nils will use the example of Instagram’s Filters to talk about how putting prebuilt knowledge in your product can change the way your product is used for the better - putting you in the company of most market-leading products. Finally, he’ll tie it all together by explaining how the way you interpret and use usage data can impact the way your tell your product’s story, and ultimately, how your users use your product.

Evolving a Creative Workplace: Step 1

Boxes and Arrows

When a company or team experiences rapid growth, it’s exciting. But more often than not, that success comes with a price.

The UX Professionals’ Guide to Working with Agile Scrum Teams

Boxes and Arrows

The adoption of Agile software development approaches are on the rise across our industry, which means UX professionals are more likely than ever to support Agile projects. Many UX professionals seem stymied by the challenge of effectively integrating UX within an Agile development framework –but there are others in our field who have encountered the same problems yet are finding effective solutions.

Agile 87

In Defense of Floppy Disks: The Vocabulary of the Interface

Boxes and Arrows

I work on interfaces used by college students to search for academic articles. Librarians buy these databases. Librarians happen to be wonderful clients to build products for because they always let you know what they don’t like. A few years ago, my department started hearing complaints about the “save” icon on our interface. The librarians were concerned that, since college students had never seen floppy disks, they wouldn’t know what the icon meant.

Site Speed and Usability

Boxes and Arrows

Did you know usability tests have shown that the maximum number of seconds a user is willing to wait, on average, before abandoning a web page, is 8.6? If that number surprises you, it should. The study took place in 1994.

11 Proven Ways to Turn Your Culture into a Culture of Innovation

Learn the 11 proven strategies that you can implement quickly to get every employee innovating and contributing to the growth of your company.

Clicking Fast and Slow

Boxes and Arrows

Through social psychology and cognitive science, we now know a great deal about our own frailties in the way that we seek, use, and understand information and data. On the web, user interface design may work to either exacerbate or counteract these biases.

A Stakeholder Interview Checklist

Boxes and Arrows

This is an excerpt from from Kim Goodwin’s excellent Designing for the Digital Age. It is quite long, so we’ve broken it into several sections. Many thanks to Ms. Goodwin and Wiley for allowing us to share this with our readers. Understanding the Business. The General Stakeholder Interview. The Marketing Stakeholder Interview. The Engineering Stakeholder Interview. The Sales Stakeholder Interview. Interviewing Executives and SME Stakeholders. A Stakeholder Interview Checklist.

Is the iPad mobile?

Boxes and Arrows

My Android phone died on the train when I was several stops away from my destination. I should have remembered where I was supposed to get off, but, like everyone else, I rely on technology to offload cognitive processes when I should be using my brain. Wait, I thought, I have both my iPad and my laptop in my backpack. I felt ridiculously conspicuous pulling out either just to check Google Maps. Between the two, I chose the iPad. It’s smaller and it has 3G.

The Shallow Dive

Boxes and Arrows

At a recent job, my department faced large budget cuts. When the dust had cleared, I found I had become a UX group of one.

Using Data and Messaging to Drive Product Activation

Speaker: Ruben Ugarte, Founder, Practico Analytics

Onboarding users is filled with possibilities and challenges. Not only are you showing the user how to use your product, but it's also a chance to connect with them and understand their needs. Of course, it’s crucial to have a good onboarding experience to drive your activation metrics. Quality onboarding is the first step towards turning a newly acquired user into a repeat user. If you're looking to optimize your onboarding to improve your activation metrics, this webinar is for you. Ruben Ugarte will be focusing on how to improve all aspects of onboarding experiences by understanding how your current onboarding process is stacking up, and giving you the tools to prioritize what to try changing. With improved onboarding, you'll see less drop-off and a happier user experience.