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How to Give Bad News

Destination Innovation

The post How to Give Bad News appeared first on Destination Innovation. You need to prepare well, take your time and show empathy. Try to see the situation from their point of view. This is one the most important tests of your leadership and communication skills.

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How to Discuss the Undiscussables on Your Team

Harvard Business Review

In this article, the author explains how to spot the classic signs of undiscussables — meetings marked by quick consensus, a lack of productive debate, or uneven participation — and offers strategies on how to uncover those unexpressed thoughts and feelings to help your team work more productively.

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How to Become a More Empathetic Listener

Harvard Business Review

When the subject of how to be a good listener comes up, psychologists often talk about the value of “perspective-taking” — that is, projecting ourselves into the lives of those we’re listening to. Perspective-getting boosts mutual understanding, improves relationships, and helps people discover common ground.

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How to Make Small Talk with Anyone from Anywhere

Harvard Business Review

Small talk is a quasi-universal tool for initiating conversations with strangers from different cultures, for building a quick rapport, and for planting the seeds of deeper relationships — but how do you actually do it?

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A Tale of Two Case Studies: Using LLMs in Production

Speaker: Tony Karrer, Ryan Barker, Grant Wiles, Zach Asman, & Mark Pace

We'll walk through two compelling case studies that showcase how AI is reimagining industries and revolutionizing the way we interact with technology. Don't miss out on this opportunity to stay ahead of the AI curve!

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6 Common Leadership Styles — and How to Decide Which to Use When

Harvard Business Review

Even if you’re naturally introverted or you tend to be driven by data and analysis rather than emotion, you can still learn how to adapt different leadership styles to organize, motivate, and direct your team. The good news is that personality is not destiny.

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How to Lead Across a Siloed Organization

Harvard Business Review

Many leaders learned how to navigate vertical hierarchies — but not how to collaborate with peers who have different agendas, motivations, and priorities.

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How to Find and Test Assumptions in Product Development

Watch this webinar with Laura Klein, product manager and author of Build Better Products, to learn how to spot the unconscious assumptions which you’re basing decisions on and guidelines for validating (or invalidating) your ideas. Assumptions mapping is the process of identifying and testing your riskiest ideas.

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How to Build Data Experiences for End Users

Download the eBook to learn about How to Build Data Experiences for End Users. Data fluent: Users can go beyond insights and instinct to communicate, collaborate, tell stories, and drive ideas to make decisions based on data.

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Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

Speaker: Aarushi Kansal, AI Leader & Author and Tony Karrer, Founder & CTO at Aggregage

In this webinar, you will learn: How to effectively evaluate LLM powered apps 📊 How to set up a CI pipeline for an LLM app 🚀 Strategies to improve LLM apps over time 🌐 Don't miss this exclusive session! These strategies are critical to ensure reliability and efficacy in real-world applications.

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How to Package and Price Embedded Analytics

How much value could you add? This framework explains how application enhancements can extend your product offerings. Just by embedding analytics, application owners can charge 24% more for their product. Brought to you by Logi Analytics.

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How to Empower Your Users So You Can Create a Great Product

Speaker: Johanna Rothman, Management Consultant, Rothman Consulting Group

How to decide what problems the organization wants to solve for which users. How to empower your team and customers to create a shared certainty about how the team will solve the problem with your users. In this webinar you will learn: The problems with deciding for the users or other interested people.

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The 5 Stages of Account-Based Marketing — and How to Win Them All

In this eBook, we’ll walk you through how to leverage strong data and go-to-market tools to unlock the five stages of ABM: define, identify, engage, convert, and connect. Running an ABM program on data you don’t trust means wasted time, resources, and lost revenue. ZoomInfo’s MarketingOS changes all that.

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The Beauty and Brains of Actionable Data: How to Go From Concept to Reality

Speaker: Dr. Joe Perez, Senior Systems Analyst at NC Dept. of Health & Human Services, and Chief Technology Officer at SolonTek

Joe Perez will go over the five "Stages of the Spectrum" in action while discovering the difference between impact and influence, and how that difference plays into making data actionable. In this webinar, you will learn how to: Identify and recognize the five stages of the visualization spectrum.

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How to Stay Competitive in the Evolving State of Martech

To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and promote omnichannel marketing.