As I was walking through the office of my client, Derek,* to review feedback I’d collected from interviews with his organization, I sensed an obvious dread in the air. People were quiet, heads down, and pre-occupied — a stark contrast from when I visited a few weeks prior. When I got to Derek’s assistant’s desk, I asked him, “Is everything okay? Everyone seems so gloomy.” He said: “Derek’s in one of his moods, and they’re afraid of what’s going to happen after you leave. A little while ago, he came out and asked, ‘Can you please see if there are any empty boxes in the storage room? I may need them later.’” I responded, “Why do you think he wants boxes?” He said, “He thinks he’s getting fired because of the feedback.”