Focus On Customer Experience – Your Customers Will Thank You
Leveraging Networks
DECEMBER 27, 2018
According to a recent Walker study, by 2020 customer experience (CX) will overtake price as the key brand differentiator, with customer interactions occurring at every stage of the buying journey. Consumers are no longer content with outdated business models or businesses that don’t rise to meet their changing needs. GITALIST MAGAZINE.
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