Harvard Business Review

JULY 7, 2023

Employee well-being is an organizational issue, not just an individual one. Many factors impact and influence it, including your workload and flexibility, your manager, and the culture within your team. But while you may not have the ability to change your organization or your boss, there are some simple, science-backed things you can do daily to improve your emotional fitness and well-being.

Culture 100

Culture Management Change 100

Innovation Excellence

JULY 7, 2023

GUEST POST from Mike Shipulski Every day, tell your truth. Even if unpopular, tell your truth. Especially if unpopular, tell your truth. It’s not your obligation to convince others of your truth, but it is your obligation to share it. Your truth is yours, and that’s enough. Tell it.

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Harvard Business Review

JULY 7, 2023

While there is a growing recognition of the significance of diversity, equity, and inclusion (DEI) initiatives, many firms fail to break down the subtle barriers obstructing progress because they engage in patronizing behavior that the authors call “benevolent marginalization.” Drawing on insights from a decade of research on benevolent discrimination experienced by women and individuals with disabilities in the workplace, the authors propose three key strategies to help discard such protectioni

Management 95

Management Engagement Strategy Strategy 95

Innovation Excellence

JULY 7, 2023

by Braden Kelley When doing customer experience work, better to create a range of personas based on where potential customer journeys are likely to diverge and what their behaviors and psychology are.

How To 83

How To 83

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data

Harvard Business Review

JULY 7, 2023

For businesses, technology has a variety of interconnected impacts including unintended consequences, data risks, and appropriateness of technological uses, as well as broader environmental concerns. The authors offer a systemic Responsible Computing Framework that integrates environmental challenges including energy consumption and emissions with many other social and governance aspects.

Data 93

Data System Technology Change 93

Kainexus

JULY 7, 2023

In today's dynamic business landscape, adapting quickly is vital. Continuous improvement processes enable organizations to proactively respond to changes in the marketplace, customer demands, and industry trends. By continuously monitoring and evaluating their operations, businesses can identify emerging challenges and opportunities, adjust strategies, and make informed decisions.

Agile 82

Agile Trends Competition Culture 82

Kainexus

JULY 7, 2023

Masaaki Imai, author of books including KAIZEN, passed away recently at age 92, as announced by the organization he founded, Kaizen Institute. Mr. Imai was deeply influential on Mark Graban and Greg Jacobson, MD, a co-founder and CEO of KaiNexus.

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Acuvate

JULY 7, 2023

In the current cutting-edge and fast-paced world of marketing and customer support, businesses are continuously looking for innovative ways to deliver exceptional customer experiences. A technology that continues to revolutionize this domain is Generative Artificial Intelligence (AI). By leveraging the power of data analytics and marketing automation, businesses can harness Generative AI to endless opportunities.

Generative AI 52

Generative AI Engagement Marketing Artificial Inteligence 52

Planview

JULY 7, 2023

The adoption and application of AI/ML technologies and capabilities are becoming more commonplace and widespread throughout all industries. Since 2017 this has become especially true in product-driven organizations. For those who may have been slow to catch on or perceive significant skill gaps in AI/ML, scrambling to keep pace might be a scary place to be.

Product Development 52

Product Development Artificial Inteligence Analysis Generative AI 52

Harvard Business Review

JULY 7, 2023

Sponsor content from Siemens.

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Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

Data