Harvard Business Review
JANUARY 18, 2024
Generative AI has the potential to reinvent work, freeing us to unleash our creativity on the problems that really matter. But in order for this to happen, companies need to build people’s trust in the technology. The author, who has spent years researching trust, recommends asking four questions to assess the trustworthiness of your company’s generative AI efforts.
Innovation Excellence
JANUARY 18, 2024
GUEST POST from Shep Hyken Customer service and customer experience (CX) are more than what happens after the sale. It’s not just a department to call when there is a problem. It actually begins long before a customer ever makes a purchase.
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Harvard Business Review
JANUARY 18, 2024
While recent years have seen back-to-work mandates following the height of the Covid-19 pandemic, they’ve also seen a growing number of workers shift to fully or partially remote. Perhaps you’re considering making this shift, too. Many factors make hybrid work schedules appealing — including caring for young children or aging parents, or the stress of long commutes — but flexible work is new and unfamiliar territory for most employers.
Kainexus
JANUARY 18, 2024
Continuous improvement is a systematic and ongoing process to enhance the efficiency, effectiveness, and overall performance of an organization, product, or process. Rooted in the philosophy of incremental progress, continuous improvement involves identifying and implementing small, ongoing changes to achieve greater productivity, quality, and customer satisfaction over time.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
BrainZooming
JANUARY 18, 2024
Innovation isn’t exclusively the executive team’s responsibility. Still, it’s vital that senior leaders actively encourage generating, testing, and adopting innovative ideas.
Rmukesh Gupta
JANUARY 18, 2024
Average leaders react to their situations; Good leaders respond to them BUT Great leaders find the opportunity within them! This doesn’t happen by itself but needs intentional thinking and a specific mindset and go looking for these possibilities. I talk about how to go about doing that here and here.
Business Innovation Brief brings together the best content for business innovation and strategy professionals from the widest variety of industry thought leaders.
Qmarkets
JANUARY 18, 2024
How do successful companies address challenges and capture new opportunities with innovation management? We’ll be joined by Ariana Smetana, founder and CEO of Accel IQ Digital, and her team, to discuss the practicalities and best practices of each stage of the innovation management process. Taking a trend that’s impacting every sector on the planet right now, we’ll approach the process of idea management through the prism of Artificial Intelligence, to explore how enterprise companies can drive
Christensen Institute
JANUARY 18, 2024
Last month I joined Marion Spears Karr on the Healthcare Thought Leadership LinkedIn Live show, where we discussed the role business models play in an organization’s ability to address drivers of health. Check out this video link to learn more about the following… How we define business models and how to they work in health care What business model components help organizations effectively address drivers of health, improving health outcomes, health-related quality of life, and reduc
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