Thu.May 18, 2023

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The Future of Crowdsourcing: What Are the Main Trends?

HYPE Innovation

For decades, c rowdsourcing has been a n important idea-generation method for many companies. By bring ing together a diverse and broad community of people, this type of open innovation has the potential to uncover powerful solutions and solve complex problems. If carried out well , crowdsourcing u nit es the "crowd" in pursuit of the common goal of gathering cutting-edge innovation knowledge and insights.

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Eliminating 100% of Live Customer Service is a Mistake!

Innovation Excellence

GUEST POST from Shep Hyken You need help. You call customer support. Nobody’s home! Actually, somebody is there. They just aren’t taking support calls. Someone at home—as in a corporate office—has decided to eliminate live, human-to-human customer support, pushing the customer to a digital option such as a chatbot, frequently asked questions page, etc.

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The Future of Crowdsourcing: What Are the Main Trends?

HYPE Innovation

For decades, c rowdsourcing has been a n important idea-generation method for many companies. By bring ing together a diverse and broad community of people, this type of open innovation has the potential to uncover powerful solutions and solve complex problems. If carried out well , crowdsourcing u nit es the "crowd" in pursuit of the common goal of gathering cutting-edge innovation knowledge and insights.

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Change Management Requires a Change Mindset

Harvard Business Review

Our ability to manage change hinges on our ability to manage ourselves, including our fears and anxieties.

Change 106
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Crack The Code Audiobook Video

Qmarkets

By using principles of innovation portfolio management, organizations can structure and optimize their portfolios better over time. The three horizons model is one of the key models to provide this structure. It also helps to ensure that organisations apply an innovation process that is tailored to your unique goals.

Video 52
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How Generative AI Changes Organizational Culture

Harvard Business Review

Conversations with experts about building the right culture for the new technology.

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Biopharma Portfolio Management Trends to Look Out For

Planview

We were pleased to sponsor two occasions of the WHY Summit’s Annual Pharma & Biotech Project, Program, and Portfolio Management conferences in Basel, Switzerland , and Philadelphia, U.S. It was a pleasure to share and connect with so many members of the pharmaceutical and life sciences industry. We also came away with some fantastic insights and learnings that we are excited to share with the rest of our community.