March, 2013

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Let Them Pee: Avoiding the Sign-Up/Sign-In Mobile Antipattern

Boxes and Arrows

This is an excerpt from the upcoming Android Design Patterns: Interaction Design Solutions for Developers (Wiley, 2013) by Greg Nudelman. Anything that slows down customers or gets in their way after they download your app is a bad thing. That includes sign-up/sign-in forms that show up even before potential customers can figure out if the app is actually worth using.

Design 108
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Innovation Debt

Technology Created

“Learning and innovation go hand in hand. The arrogance of success is to think that what you did yesterday will be sufficient for tomorrow.” – William Pollard. Do you ever get the sense that things are getting a little stale? That, while you’re personally doing great work, it’s just not as compelling, as rewarding, as forward-thinking as you wished?

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Sustainable Change Needs Sustainable Leaders

Bill Fischer

The word broke this evening: "“Habemus papam! We have a Pope!" But the question in so many minds has got to be: "for what purpose, and for how long?" When the Cardinals of the Roman Catholic Church entered their conclave on Tuesday to choose the next Pope, they carried with [.

Change 50
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Site Speed and Usability

Boxes and Arrows

Did you know usability tests have shown that the maximum number of seconds a user is willing to wait, on average, before abandoning a web page, is 8.6? If that number surprises you, it should. The study took place in 1994. The bar is exponentially higher now for people involved in website user experience design and development when it comes to load speed.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Sustainable Change Needs Sustainable Leaders

Bill Fischer

The word broke this evening: "“Habemus papam! We have a Pope!" But the question in so many minds has got to be: "for what purpose, and for how long?" When the Cardinals of the Roman Catholic Church entered their conclave on Tuesday to choose the next Pope, they carried with [.

Change 50