Episode 19 – Part 2: The ROI of Learning
IM Insights
NOVEMBER 8, 2023
Peter recommends checking out Lean Change Management and gives a shoutout to Jason Little ! [05:23] Ingraining assumption-challenging, experimentation, and customer-centric habits into a highly regulated, multinational organization’s culture. Transforming two of Canada’s big five banks to a culture of innovation and agility.
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