Christensen Institute

MAY 2, 2024

As detailed in this Atlantic article from 2017 , and reaffirmed by Jonathan Haidt’s latest research , smartphones were not a smart bet for our mental health. In short, I’m wondering how the growing role of AI in our lives will exacerbate our loneliness and the associated negative health outcomes. I asked ChatGPT. Now we know.

Generative AI 68

Generative AI ChatGPT Artificial Inteligence Disruption 68

Harvard Business Review

NOVEMBER 24, 2023

This article presents a classroom experiment that compared a strategy developed by a team of MBA students in the traditional way with one developed using a virtual AI assistant, which was an interactive tool that linked a tried-and-tested strategy toolkit as a plug-in to the generative AI underlying Chat GPT.

ChatGPT 111

ChatGPT Strategy Strategy Generative AI 111

Harvard Business Review

FEBRUARY 23, 2023

There are major practical, technical, and legal challenges to overcome before tools like ChatGPT reach the scale, robustness, and reliability of Google.

Generative AI 125

Generative AI ChatGPT Tools Artificial Inteligence 125

Harvard Business Review

DECEMBER 7, 2023

Discussion of generative AI has maintained a fever pitch since OpenAI released ChatGPT-3.5 However, driving adoption of generative AI as a new way of working — leading sellers toward creative use of generative AI, and helping them to use it as a coaching and learning aid — requires a very different approach.

Generative AI 114

Generative AI ChatGPT Tools Creativity 114

Harvard Business Review

NOVEMBER 27, 2023

The emergence of generative AI language models like ChatGPT, has much in common with this Napster-initiated inflection point: a breakthrough technology with breathtakingly fast adoption, appropriation of other people’s data (OPD), and predictions of doom and obsolescence.

ChatGPT 103

ChatGPT Generative AI Data Strategy 103

Harvard Business Review

JANUARY 15, 2024

Although cultural change generally requires human intervention, it appears that new technology — especially a new technology like generative AI that captures human imaginations — can play a role in catalyzing a data-oriented culture.

Survey 103

Survey Data Generative AI ChatGPT 103

Harvard Business Review

MARCH 8, 2024

More than a year after the launch of ChatGPT, companies are still facing the same question when they first considered the technology: How do they actually go about putting it into business use? Many companies have simply discovered that generative AI tools like LLMs, while impressive, aren’t plug and play.

ChatGPT 104

ChatGPT Generative AI Tools Data 104