Thu.Dec 07, 2023

article thumbnail

You do not need to be completely original in order to be creative

Idea to Value

Does something need to be completely original in order to be creative ? How can you prove if something is original or not? After all, if something which I produce is not original, is it not just a waste of time putting in time and effort creating it? This is a challenge which can petrify many people, and prevent them from trying to produce anything creative.

article thumbnail

What It Really Takes to Become an Executive Coach

Harvard Business Review

Being an executive coach can be rewarding. But, many people misunderstand what coaching actually is, underestimate the process to become a credentialed coach, and don’t anticipate the ongoing effort required to generate and develop business to make a living doing this work. How many clients should you have? What other income streams should you consider?

How To 131
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Curiosity Improves the Customer Experience

Innovation Excellence

GUEST POST from Shep Hyken “Curiosity killed the cat.” According to Wikipedia, this saying first appeared in a 1598 play, Every Man in His Humour, by English playwright Ben Johnson. The following year, Shakespeare used a similar quote in Much Ado About Nothing.

98
article thumbnail

What Salespeople Get Wrong About Using GenAI

Harvard Business Review

Discussion of generative AI has maintained a fever pitch since OpenAI released ChatGPT-3.5 in late 2022. Many leaders’ instinct is to provide direction and codification when trying to drive adoption of new tools. This is particularly true in sales, a function rooted in processes, playbooks, scripts, and templates. However, driving adoption of generative AI as a new way of working — leading sellers toward creative use of generative AI, and helping them to use it as a coaching and learning aid — r

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

From Waste to Value: Value Stream Management and AI in Action

Planview

In today’s fast-paced world of business and technology, efficiency in software delivery is not just important; it’s crucial. The idea of cutting waste, a principle from manufacturing, is relevant more than ever in software development and knowledge work as a means to increase efficiency. In this article, we’ll uncover six key sources of waste that may be slowing down your organization.

article thumbnail

How to Challenge Your Organization’s Status Quo — Productively

Harvard Business Review

Challenging the status quo is the mechanism that leads to innovation and improvement. But doing so can feel risky, leading you to self-censor and shy away from speaking up. Challenging the status quo calls into play context, personalities, and self-interest, and could bruise egos, reveal poor performance, redistribute power, or upend hierarchy. So how should you go about sharing an idea or feedback that goes against the status quo?

How To 120
article thumbnail

Building students’ networks is imperative. Here’s how to make it a routine part of education.

Christensen Institute

In July 2023, our team published “ People-powered pathways: Lessons in how to build students’ social capital through career-connected learning.” In the report, we describe successes and challenges in bringing social capital–building strategies to a variety of educational settings. Our observations draw from an 18-month pilot during which we leveraged our social capital playbook to provide direct support to a group of three intermediary organizations—Education Strategy Group, Generation Schools N

How To 52