Wed.Sep 20, 2023

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Leading Change May Need to Begin with Changing Yourself

Harvard Business Review

Behavior change is hard, but it’s a skill leaders who want to succeed amid near-constant organizational change need to develop. By increasing their self-awareness, committing to change, overcoming limiting thoughts, and deliberately practicing new behaviors, leaders raise the likelihood that the change initiatives they’re tasked to lead will be successful.

Change 145
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Measuring Employee Engagement Accurately

Innovation Excellence

GUEST POST from David Burkus Employee engagement has been a hot topic for several decades. And for good reason. Business teams with highly engaged employees have a 59 percent lower turnover rate than those with less engaged staff. Highly engaged teams are 17 percent more productive. Engaged teams receive 10 percent higher customer reviews.

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E-Commerce Platforms Must Prioritize the Consumer-Influencer Relationship

Harvard Business Review

In China, content-based platforms are generating a growing proportion of e-commerce, presenting a growing threat to established platforms like Alibaba and JD.com. In this model, consumers buy products during their engagement with the content provider. Managing the platform to generate sales, therefore, is about enabling the right content to reach the right viewers.

Trends 115
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Different ways we use Category Expertise to deliver better results

Flying Fish Lab

As we’ve mentioned, Category Expertise is what enables you to make things happen. It’s the knowledge of what works and what doesn’t, which enables teams to focus on driving viable solutions. At FFL we leverage our clients’ category expertise in a few ways, and we often have a particularly strong focus on it at the start and the end of a project. At the start of every project, while we try not to “drink too much from the same fountain” as the client, there’s fundamental knowledge that is required

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How to Avoid the Churn That Comes with Agility

Harvard Business Review

Leaders today know that they need to be agile — to change direction quickly in the face of changing or uncertain conditions. But a byproduct of agility is churn: The confusion and demotivation that comes from many such pivots. This can cause inefficiency that bogs down innovative projects and strategies. The author advises that leaders instead set and communicate an unchanging overarching goal, while allowing that how they achieve that goal can and will change over time.

Agile 113
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The Covert Cost of Poor Communication: A Business Wake-Up Call

Daniel Burrus

We have all heard that the key to becoming a successful business is effective communication and collaboration, but do we really know what that means? Unfortunately for many business leaders, they believe they do. But the reality is they actually struggle with the concept. Back in 2013, the CEO of Yahoo! announced via memo that employees would no longer be able to work remotely and must come back into the office from Monday through Friday.

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How a Multinational Publishing House Pivoted to Digital

Harvard Business Review

Wolters Kluwer started as a publishing house, but now earns 90 percent of its revenue from digital products.

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Celebrating Achievements: A Recap of Customers Honored at Planview Accelerate 2023

Planview

The Planview Vision Awards are given out annually to a select few Planview customers to recognize our customers’ success, hard work, and future goals with our solutions. We are thrilled to acknowledge a handful of forward-looking organizations that have excelled at achieving their strategic goals by leveraging Planview’s solutions. We also use this opportunity to recognize customers who challenge Planview to build better products and provide better service, leading to improved collaboration whil

Agile 59
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The Secret to Giving Great Feedback

Harvard Business Review

Learn to challenge your employees more directly, while also communicating empathy.

Learning 101
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How Do I Build My Network from Scratch?

Harvard Business Review

How to get started with networking.

How To 104
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Manufacturing Sustainability Surge: Your Guide to Data-Driven Energy Optimization & Decarbonization

Speaker: Kevin Kai Wong, President of Emergent Energy Solutions

In today's industrial landscape, the pursuit of sustainable energy optimization and decarbonization has become paramount. Manufacturing corporations across the U.S. are facing the urgent need to align with decarbonization goals while enhancing efficiency and productivity. Unfortunately, the lack of comprehensive energy data poses a significant challenge for manufacturing managers striving to meet their targets.

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Persona-Powered Onboarding for Better Employee Engagement and Retention - SPONSOR CONTENT FROM UNISYS

Harvard Business Review

Sponsor content from Unisys.