Fri.Aug 04, 2023

article thumbnail

Mastering the Art of the Request

Harvard Business Review

Even the most effective leaders recognize how much is outside of their control, but one thing we all have agency over is how we communicate with others. Clearly articulated requests, the kinds that elicit real responses, don’t come naturally to most of us. As it turns out, there’s an art to the request — whether it’s directed at an employee who’s producing subpar deliverables or a colleague from a different department who hasn’t been pulling their weight on a collaborative project.

article thumbnail

Spotting a Good Leader

Innovation Excellence

GUEST POST from Mike Shipulski When the team can get things done without the leader, that’s the sign of a good leader. If the organization bypasses the leader and goes directly to the subject matter experts, that’s because the leader trusts the subject matter experts. When subject matter experts are trusted, they do amazing work.

Project 82
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

AI Won’t Replace Humans — But Humans With AI Will Replace Humans Without AI

Harvard Business Review

The first step business leaders must take is to experiment, create sandboxes, run internal bootcamps, and develop AI use cases not just for technology workers, but for all employees.

article thumbnail

Are QR Codes Here to Stay? Here's Why They're Critical to Brand Experiences.

Entrepreneur - Innovation

If a customer's experience is clunky, uninteresting or not shareable, people will not come back to do it again. This is where QR codes can change the game.

Change 71
article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

How a Federal Ban on Ransomware Payments Could Help CISOs

Harvard Business Review

The White House is considering a ban on ransomware payments, which could change the chief information and security officer (CISO) job. The ban would would elevate the cybersecurity conversation to the CEO, the CFO, and the board, and potentially end the practice of scapegoating CISOs when a breach happens. This is a significant shift: after Uber’s former chief security officer was convicted for his role in covering up a 2016 cyberattack, CISOs had more reason to worry of the personal liability t

article thumbnail

Have You Heard of 'Digital Twins'? Find Out How They are Powering the Future of Data.

Entrepreneur - Innovation

The real-world possibilities are endless.

Data 63