Harvard Business Review

AUGUST 11, 2023

When you have to communicate a difficult organizational decision to employees, it’s hard to know how much information to provide when you can’t be fully transparent yet. Saying nothing can undermine people’s trust in your motives and compassion, whereas saying too much can leave people feeling overwhelmed and vulnerable as they struggle to process the information and implications.

Exercises 98

Exercises Strategy Strategy 98

Entrepreneur - Innovation

AUGUST 11, 2023

I run one of the world's largest language service provider companies. Fifteen years ago, I made the decision to completely change the DNA of my company to embrace automation and artificial intelligence. Here's what I've learned about adopting AI into your company.

Artificial Inteligence 95

Artificial Inteligence Learning Company Change 95

Harvard Business Review

AUGUST 11, 2023

Although the CEO role comes with power, pay, and privilege, it also involves emotional labor, as leaders feel the toll of making divisive and unpopular decisions. This aspect of the job has become more challenging the last few years. This article offers leaders four tools to help cope with the pressure.

Leadership 93

Leadership Tools 93

Kainexus

AUGUST 11, 2023

In a recent episode of The Lean Effect Podcast , Mark De Jong sat down with our very own Matt Banna, Enterprise Account Executive at KaiNexus, to delve into the world of employee engagement, executive buy-in, and process improvement.

LEAN 87

LEAN Engagement Culture 87

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data

Harvard Business Review

AUGUST 11, 2023

Andrew Liveris likes to defy expectations. Born to immigrant parents in the Australian outback, he would eventually rise to the top of the corporate world, taking over in 2004 as CEO of Dow Chemical. In that job, which he held for 14 years, he won widespread credit for pushing an ambitious sustainability agenda, no easy task at one of the world’s biggest chemical producers.

Leadership 83

Leadership Disruption Management Innovation 83

Kainexus

AUGUST 11, 2023

We, at KaiNexus, are fortunate to have the opportunity to chat with business leaders across the spectrum about the challenges and opportunities they face. Most conversations involve employee engagement, operational excellence, and customer satisfaction. Continuous improvement is the relentless pursuit of incremental betterment through iterative refinements and innovative adaptations.

LEAN 73

LEAN Engagement Innovation Leadership 73

Innovation Excellence

AUGUST 11, 2023

GUEST POST from Mike Shipulski When you are asked a question and you don’t know the answer, what do you say? What does that say about you? What happens to people in your organization who say “I don’t know.”? Are they lauded or laughed at? Are they promoted, overlooked, or demoted?

Design 57

Design Leadership Innovation 57