Harvard Business Review

OCTOBER 3, 2023

In their new book, Move Fast and Fix Things, Frances Frei and Anne Morriss outline five strategies to help leaders tackle their hardest problems and quickly make change. Their second strategy is to build — or rebuild — trust with your stakeholders. This means they need to believe three things: that you care about them (empathy), that you’re capable of meeting their needs (logic), and that you can be expected to do what you say you’ll do (authenticity).

Meeting 138

Meeting Strategy Strategy Change 138

Innovation Excellence

OCTOBER 3, 2023

GUEST POST from Robyn Bolton Using only three words, how would you describe your company? Better yet, what three words would your customers use to describe your company? These three words capture your company’s identity. They answer, “who we are” and “what business we’re in.

Company 77

Company Innovation Design Thinking Change 77

Harvard Business Review

OCTOBER 3, 2023

Micro-retailers are vitally important to the economies of developing countries and to consumer packaged goods companies. But their full potential is not being realized. The adoption of digital technologies could help change that. But for that to happen, obstacles must be overcome. Three strategies can address them.

Technology 119

Technology Strategy Strategy Change 119

CMOE

OCTOBER 3, 2023

As the calendar flips to the last quarter of the year, it’s the perfect time to revisit and readjust your personal and organizational strategy. The successes you have experienced and the obstacles you have avoided throughout the year equip you to reevaluate your strategic objectives and the resources at your disposal and ensure you win the year. With changing industries, politics, and labor markets, how has your strategic landscape changed?

Strategy 59

Strategy Strategy Strategic Thinking Meeting 59

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Data

Harvard Business Review

OCTOBER 3, 2023

Middle-skills workers — those with less than a four-year college education but more than a high school diploma — make up more than 60% of U.S. workers over the age of 25. These workers are the life force that keeps America’s economic engine humming, but, increasingly, as they enter the workforce they find that they are unemployable, even though companies have a growing number of jobs to fill.

Collaboration 119

Collaboration Report Marketing Company 119

Harvard Business Review

OCTOBER 3, 2023

Today data is an increasingly important part of how restaurants create value, both on the demand side (how consumers choose a place to eat, make a reservation, give their order, and pay their bill) and the supply side (detailed preparation and food resource-management records that enable restaurants to optimize inventory and reduce waste). To remain competitive, restaurants need to change the way they approach business decisions; they need to shift focus from food cost to revenue management and

Competition 117

Competition Data Resources Management 117