Thu.Mar 21, 2024

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Where is thinking?

IdeaScale

"Where" is as important as who, what and when. We take it as obvious that we think in our head, that the brain is the organ in which thought occurs. [i] But what is now obvious was once obscure. The ancients thought that we think with our heart. Even Aristotle got it wrong.

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When You Know You Weren’t the First Choice for Your New Role

Harvard Business Review

It’s common to experience imposter feelings when taking on a new, more senior role. That negative self-talk can feel justified when you were originally rejected from the job. But you can use this second chance as an opportunity to become a better leader. The author presents four strategies to quiet the imposter syndrome voices in your head if you weren’t the first pick for the job.

Strategy 131
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Customer Experience Lessons From My World Travels

Innovation Excellence

GUEST POST from Shep Hyken I experienced something worth sharing recently, and we can take at least three lessons from it. I’m always looking for good customer service stories that teach or remind us about creating an amazing customer experience.

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The Challenges of Becoming a Less Hierarchical Company

Harvard Business Review

More and more organizations are looking to create flatter, less hierarchical models to increase collaboration, agility, and employee empowerment. But recent research at a food processing company in Colombia outlines some stumbling blocks companies might face when trying to change their structure. Specifically, the researchers and company CEO highlight a series of structural and people dynamics leaders should look out for in their own efforts.

Company 128
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Inspiring Improvement: Our Guiding Values at KaiNexus -- Greg Jacobson and Jeff Roussel Discuss [Video]

Kainexus

I recently watched a video on our KaiNexus YouTube channel with our co-founder and CEO, Greg Jacobson, and our Chief Revenue Officer, Jeff Roussel. I loved it so much that I wanted to share it here with some highlights and thoughts. You can also watch "Shorts" video clips via this playlist and share them with your team and fellow leaders!

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4 Rules for Diversifying Your Business

Harvard Business Review

Although conventional wisdom suggests that companies should look for growth opportunities close to their core businesses and capabilities, the author points out that diversification can be an effective growth strategy, as long as you follow four rules: 1) focus on the business unit; 2) let the business units drive their own strategies; 3) appoint business units leaders who will act like a CEO and take initiative; and 4) foster a culture in which it is safe to take chances.

Strategy 123

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Why Has the EV Market Stalled?

Harvard Business Review

Surprisingly, the EV market has stalled in recent years. Why? Because the market has reached a difficult point in the technology-adoption lifecycle. Specifically, automakers and policymakers alike can no longer make plans based on what early adopters of EVs want. Instead, if they want to boost sales and reach a much broader segment of the market, they’re going to have to cater to a different set of interests and concerns — which will probably mean offering consumers more hybrids and plug-ins as

Marketing 121
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The World's Best Collection of Awesome, Memorable Quotes

Idea Champions

If you're on the prowl for inspiring quotes you can use for work, your book, speech, website, love letter, kidnap letter, slide show, blog post, business proposal, graffiti, or time capsule, look no further. PS: We are all in this together! Change Possibility Beginning Vision Communication Innovation Intuition Peace Time Risk Taking Appreciation Failure Leadership Creativity Einstein Humor and Play Purpose/Work Collaboration Story Ideas Asking the Right Question Mastery Uncertainty and Letting G

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Strategies to Reduce Slack in Your Innovation Operations

ITONICS

Organizational innovation slack, the surplus of resources that exceeds the minimum necessary, is a double-edged sword. While some say slack fuels creativity, others claim excessive slack leads to waterfall thinking, too generous investments, and being too late to capture significant innovation rents. In this article, we show that finding the right innovation weight is beneficial.