Fri.Sep 15, 2023

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Strategic Goals and Innovation Alignment: The Choice Cascading Model

HYPE Innovation

Many organizations struggle with aligning their innovation activities with their strategic business goals. More often than not, innovation efforts fail to align ideas with the potential contribution those ideas can make to an organization’s strategic goals.

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How to Get Honest and Substantive Feedback from Your Customers

Harvard Business Review

Businesses can’t improve operations without honest and substantive feedback. Customers can be reluctant to provide it, for several reasons. Companies can try to overcome this by focusing feedback requests on improvement (not employee assessment), focusing on customer actions instead of words, and approaching the gathering of feedback as a habit rather than an occasional effort.

How To 116
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Our People Metrics Are Broken

Innovation Excellence

GUEST POST from Mike Shipulski We get what we measure and, generally, we measure what’s easy to measure and not what will build a bridge to the right behavior. Timeframe. If we measure people on a daily pitch, we get behavior that is maximized over eight hours.

Resources 106
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The UAW and Other Unions Must Focus More on AI and Automation in Their Negotiations

Harvard Business Review

In its negotiations with the Big 3 car companies, the United Auto Workers’ priority is maximizing pay increases for its members. The UAW and many other trade unions should be equally concerned about the impact of AI and automation on jobs and how to prepare their members for this new world.

Company 108
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Boosting product management efficiency: Define activities and features to prioritize work with Acclaim Products

Sopheon

Successful product managers stay on top of their past and present to-dos in order to best inform their decisions about future work. Tracking every task and source of an idea is especially crucial to feature development. In Acclaim Products, you have a dedicated space to capture and organize your product feature descriptions, requirements, personas, strategy canvas, and discussions, to ensure no valuable detail gets lost or forgotten at any point of the process.

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Sustainability Is About Your Workforce, Too

Harvard Business Review

“People sustainability” brings a holistic approach to previously disconnected efforts, such as DEI, well-being, purpose, safety, and learning and development.

Learning 110

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How the Geeks Rewrote the Rules of Management

Harvard Business Review

Andrew McAfee is a principal research scientist at the MIT Sloan School of Management. Throughout his career, he has done ground-breaking research on how digital technologies are changing the world. He is a prolific writer, a frequent contributor to HBR and other outlets, and a sought-after commentator on technological change – especially, these days, on the potential of generative AI.

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A More Impactful Strategy for Sustainable Investing

Harvard Business Review

A review of more than 3,500 research papers shows how “field building” helps investors have a more positive impact on the environment and society.

Strategy 111