Fri.Dec 15, 2023

article thumbnail

To Work Well with GenAI, You Need to Learn How to Talk to It

Harvard Business Review

Natural language conversations are at the foundation of how people work — historically that’s been true for how we work together, and now that’s also true for how we work with our computers. These conversations contain a lot of knowledge that LLMs will unlock — your conversation with PowerPoint, for example, can now become an amazing presentation. But conversations aren’t just about facts and data, the grounding and structure are important as well — that is what prompt engineering is.

Learning 134
article thumbnail

How to validate strategic alignment of your product ideas

Sopheon

Innovation is something every business should be doing. It shouldn’t be done, though, without a valid why. It’s not just about coming up with great ideas. It’s about coming up with great ideas that support your wider business and product strategies and help to drive genuine growth. Without this strategic alignment, you could well find that you invest time, money and resources is a “nice to have”, when they could be invested in something else that will drive your business forward.

How To 105
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How to Handle an Emotionally Charged Negotiation

Harvard Business Review

Research has shown that leaders who demonstrate strong negotiation and conflict resolution skills have a significant positive impact on their organizations. Yet, these skills are hard to learn and often take years of experience and practice. This article highlights a simple negotiation strategy that leaders can start using today to make their next tricky meeting most productive.

How To 132
article thumbnail

Do the Right Thing

Innovation Excellence

GUEST POST from Mike Shipulski 100% agreement means there’s less than 100% truth. If, as a senior leader, you know there are differing opinions left unsaid, what would you do? Would you chastise the untruthful who are afraid to speak their minds?

article thumbnail

Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

article thumbnail

What Every Leader Needs to Know About Carbon Credits

Harvard Business Review

Many companies have begun to look into credits to offset their emissions as a way to support their net zero goals as their target years get closer and closer. As it stands, the carbon credit market is too small to bear the brunt of reducing companies’ impacts on the environment. However, the voluntary carbon market has the potential to drive billions of dollars over the coming decade into climate solutions.

article thumbnail

5 Opportunities to Improve Your Customer Experience this Year

BrainZooming

Continually enhancing the customer experience should be on every organization’s strategic agenda every year. Studies show a myriad of favorable metrics from focusing on and working to outperform competitors on customer experience.

Study 52